June 30, 2025 – Rowland Water District (RWD) proudly announces the release of its 2024 Annual Water Quality Report, highlighting its commitment to providing safe, high-quality drinking water to its more than 55,000 customers. The report is available online at https://rwd.org/2024-water-quality-report/, with printed versions available for those who prefer a hard copy at RWD headquarters in Rowland Heights.
“Every year, we look forward to sharing this report with our community because it reflects the care and hard work our team puts into delivering safe, reliable water every single day,” said RWD General Manager Tom Coleman. “We are especially pleased this year to also recognize the creativity of our staff and commitment to our Caring for Our Neighbors initiative.”
As outlined in the report, the Caring for Our Neighbors effort goes hand in hand with delivering clean, safe water. Every district decision, from infrastructure investments to daily operations, is rooted in a shared responsibility to protect public health and support the well-being of the communities we serve. This dedication to excellence goes beyond meeting standards by earning the trust of our customers and ensuring every household has the water it needs to thrive.
“Every test we conduct follows rigorous state and federal protocols to ensure our water meets the highest quality standards,” said RWD Compliance and Safety Manager Elisabeth Mendez. “These results reflect the strength of our operations and the trust our customers place in a system that runs with consistency, accuracy, and care.”
Complementing the extensive water quality data, and overview of water sources and treatment processes, the Water Quality Report also highlights RWD’s significant strides in infrastructure improvements to ensure long-term reliability. RWD is undertaking major capital investments and planning processes including:
- Participation in the Six Basins Regional initiative
- Expansion of recycled water programs
- Implementation of groundwater banking
- Adoption of advanced treatment technologies
- Modernization of metering systems
- Securing FEMA funding for critical projects
- Ongoing rehabilitation of reservoirs and pipeline upgrades
These efforts demonstrate RWD’s commitment to strengthening system performance and ensuring a sustainable water supply for years to come.
In a testament to RWD’s culture of safety and innovation, Facility Maintenance employee Casey Hayes is also featured in the report after being honored with the 2024 H.R. LaBounty Safety Award from ACWA/JPIA, the insurance agency serving water agencies across California. Casey addressed an ergonomic hazard by customizing a sit-to-stand desk, delivering a long-term engineering solution that set a standard for individualized ergonomic practices.
For more information about RWD’s water quality, safety initiatives, capital improvements, and customer connections please visit www.rwd.org.
