Generated by All in One SEO v4.9.6.2, this is an llms.txt file, used by LLMs to index the site. # Rowland Water District Water Services ## Sitemaps - [XML Sitemap](https://rwd.org/sitemap.xml): Contains all public & indexable URLs for this website. ## Posts - [Insurance Provider Awards Risk Control Grant for Pump Station Safety](https://rwd.org/insurance-provider-awards-risk-control-grant-for-pump-station-safety/) - Funds will support installation of automation to protect field staff during power outages. ROWLAND HEIGHTS, CA (May 11, 2026) – Rowland Water District (RWD) has been selected as a 2025/26 recipient of the Association of California Water Agencies Joint Powers Insurance Authority (ACWA JPIA) Risk Control Grant Program, receiving $10,000 to fund installation of an - [Your Tap is the Best Deal in the House](https://rwd.org/your-tap-is-the-best-deal-in-the-house/) - RWD Marks Drinking Water Week by Celebrating What Customers Can Count On ROWLAND HEIGHTS, CA (May 7, 2026) — You budget for groceries. You comparison-shop for gas. But when was the last time you thought about the cost of the water pouring from your tap? This Drinking Water Week (May 3–9), Rowland Water District (RWD) is - [Rowland Water District Receives More Than $30,000 Refund from Statewide Insurance Program](https://rwd.org/rowland-water-district-receives-more-than-30000-refund-from-statewide-insurance-program/) - ROWLAND HEIGHTS, CA (April 24, 2026) — Rowland Water District (RWD) will put $30,287.28 back to work for its customers after receiving a full equity refund from a statewide water agency insurance program that recently dissolved. RWD was among a group of member agencies that participated in the program over many years, and the refund reflects - [Rowland Water District Capacity Fee Update](https://rwd.org/rowland-water-district-capacity-fee-update/) - Rowland Heights, CA (March 11, 2026) - The Rowland Water District (RWD) Board of Directors approved updated capacity fees at a public hearing held on March 10, 2026. These fees are a one-time charge paid by new development to connect to the District's existing water system, ensuring growth pays its fair share rather than placing - [ROWLAND WATER DISTRICT BOARD OF DIRECTORS APPROVES REDUCTION IN COMMON FEES AND CHARGES](https://rwd.org/rowland-water-district-board-of-directors-approves-reduction-in-common-fees-and-charges/) - Rowland Heights, CA (February 18, 2026) —Following a public hearing on February 10th, the Rowland Water District (RWD) Board of Directors approved a new miscellaneous fees and penalties schedule that reduces several customer charges while reinforcing the district's unwavering commitment to fiscal responsibility, transparency, and community stewardship. The updated fee schedule reflects RWD's core principle - [STEADY STEWARDSHIP REVEALS DISTRICT’S SOLID FISCAL PERFORMANCE](https://rwd.org/steady-stewardhip-reveals-districts-solid-fiscal-performance/) - Rowland Heights, CA (February 11, 2026) — Rowland Water District (RWD) has completed its annual financial audit examining the District's financial position as of June 30, 2025, reinforcing its ongoing commitment to sound fiscal management and public accountability. Under California law, water districts must undergo yearly independent financial audits to verify compliance with governmental accounting - [ANTHONY J. LIMA NAMED BOARD PRESIDENT AS DISTRICT ANNOUNCES NEW LEADERSHIP AND COMMITTEE ASSIGNMENTS](https://rwd.org/anthony-j-lima-named-board-president-as-district-announces-new-leadership-and-committee-assignments/) - Rowland Heights, CA – (January 22, 2026) – The Rowland Water District (RWD) Board of Directors is pleased to announce new leadership assignments and committee appointments for the coming year. The five-member elected Board, composed of Directors Anthony J. Lima, Vanessa Hsu, Robert W. Lewis, Szu Pei Lu-Yang, and John E. Bellah, collectively brings decades - [New Protections Ensure Fair Water Rates and System Safety for All Customers](https://rwd.org/new-protections-ensure-fair-water-rates-and-system-safety-for-all-customers/) - January 12, 2026 – Rowland Water District's Board of Directors has approved comprehensive measures to protect customers from the financial burden of water theft and ensure system safety and reliability. The new Water Theft Ordinance addresses unauthorized water use, meter tampering, and illegal hydrant connections that have been costing law-abiding customers money while potentially compromising - [Local Teachers Receive Funding for Hands-On Water Education Projects](https://rwd.org/local-teachers-receive-funding-for-hands-on-water-education-projects/) - November 13, 2025 — Rowland Water District (RWD) has awarded over $18,000 in classroom grants through its annual Splash Cash program, supporting a new round of teacher-led projects that connect students to the science, sustainability, and everyday importance of water. This year’s grants will fund projects across five local schools with activities ranging from outdoor - [A Year of Progress Guided by Care for Our Neighbors](https://rwd.org/a-year-of-progress-guided-by-care-for-our-neighbors/) - A Year of Progress Guided by Care for Our Neighbors Rowland Water District recognizes financial strength, operational excellence, and community partnerships during annual State of the District October 29, 2025 - The spirit of Caring for Our Neighbors was at the heart of Rowland Water District’s annual State of the District presentation this month, reflecting - [Ordinance Strengthens Commitment to Long-Term Water Reliability](https://rwd.org/ordinance-strengthens-commitment-to-long-term-water-reliability/) - October 15, 2025 - On October 14, the Rowland Water District (RWD) Board of Directors approved Ordinance 0-10-2025 prohibiting the use of potable water to irrigate certain nonfunctional turf on commercial, industrial, and institutional properties. The action supports state conservation requirements and advances RWD’s long-term strategy to preserve water reliability for the community. The ordinance - [Appreciating the Workforce that Powers Our Water Systems](https://rwd.org/appreciating-the-workforce-that-powers-our-water-systems/) - October 6, 2025 — Rowland Water District (RWD) is proud to recognize Water Professionals Appreciation Week, October 4–12, 2025, joining agencies statewide in celebrating the people who keep California’s water flowing safely and reliably. From the operators maintaining the water system to the customer service staff assisting residents, RWD’s team works every day to protect - [Board Strengthens Accountability Through Training in Good Governance](https://rwd.org/board-strengthens-accountability-through-training-in-good-governance/) - October 1, 2025 — The Rowland Water District Board of Directors has reaffirmed its commitment to leadership and transparency by completing two key state-mandated trainings during the past two months of public board meetings. The Board participated in both AB 1825 and 1661 Sexual Harassment Avoidance Training and AB 1234 Ethics Training, pursuant to the State - [Rowland Water District Sponsors Enthusiastic Return of Buckboard Days Parade & Festival](https://rwd.org/rowland-water-district-sponsors-enthusiastic-return-of-buckboard-days-parade-festival/) - September 30, 2025 — Rowland Water District (RWD) is proud to partner in the 52nd Annual Buckboard Days Parade & Festival, set for Saturday, October 18, 2025. After a one-year pause, the parade is returning to Rowland Heights, once again bringing neighbors together for a day of celebration and community pride. The parade begins at 9:00 AM at Nogales - [Commitment to Transparency Earns Statewide Recognition](https://rwd.org/commitment-to-transparency-earns-statewide-recognition/) - September 10, 2025 - Rowland Water District has received the District Transparency Certificate of Excellence from the Special District Leadership Foundation (SDLF). The recognition highlights the District’s continued efforts to ensure open government, public accountability, and accessible communication with the communities it serves. Valid for two years, the certificate follows a detailed review of governance - [Spotlight on Clean Water, Innovation, and Public Engagement this August](https://rwd.org/spotlight-on-clean-water-innovation-and-public-engagement-this-august/) - August 15, 2025 — August marks National Water Quality Month, and Rowland Water District (RWD) is using the occasion to highlight its year-round efforts to protect water quality and ensure reliable service across its service area. “Great water quality does not happen by accident. It takes a team of skilled, dedicated professionals working every day - [District Report Highlights Safe, Reliable Supply and Continued Water Quality Oversight](https://rwd.org/district-report-highlights-safe-reliable-supply-and-continued-water-quality-oversight/) - August 15, 2025 — Rowland Water District (RWD) has published its latest Public Health Goals (PHGs) report, completed in July in accordance with California Health and Safety Code Section 116470. The report reviews water quality data collected from 2022 through 2024 and reaffirms that all drinking water delivered to customers met or surpassed every state and - [Students Shine in Annual Solar Challenge Despite Cloudy Day](https://rwd.org/students-shine-in-annual-solar-challenge-despite-cloudy-day/) - June 27, 2025- Rowland Water District’s (RWD) Fourth Annual Mini Solar Challenge brought together imagination, engineering, and perseverance as 487 fifth and sixth grade students from six local schools competed in a series of hands-on challenges throughout the school year. Last month’s event demonstrated the creativity and resilience of participating students, even as inclement weather - [Local Students Inspire Conservation Through Creativity](https://rwd.org/local-students-inspire-conservation-through-creativity/) - Local Students Inspire Conservation Through Creativity Winning artwork may be featured across Southern California June 30, 2025-Rowland Water District (RWD) is excited to reveal the winners of its annual Water Awareness Poster Contest, a program that invites students to think creatively about the importance of water conservation and their role in protecting this essential resource. - [Workplace Safety Excellence Earns Rowland Water Top National Recognition](https://rwd.org/workplace-safety-excellence-earns-rowland-water-top-national-recognition/) - July 8, 2025 — For the third consecutive year, Rowland Water District (RWD) has been awarded the Occupational Excellence Achievement Award by the National Safety Council (NSC). This prestigious distinction highlights RWD’s sustained commitment to protecting the health and well-being of its workforce, part of the organization’s core value system. Presented in accordance with stringent - [Rowland Water District Shares 2024 Water Quality Report, Reinforcing Commitment to Customers and Community](https://rwd.org/rowland-water-district-shares-2024-water-quality-report-reinforcing-commitment-to-customers-and-community/) - June 30, 2025 - Rowland Water District (RWD) proudly announces the release of its 2024 Annual Water Quality Report, highlighting its commitment to providing safe, high-quality drinking water to its more than 55,000 customers. The report is available online at https://rwd.org/2024-water-quality-report/, with printed versions available for those who prefer a hard copy at RWD headquarters - [Balanced Budget Bolsters Local Water Dependability](https://rwd.org/balanced-budget-bolsters-local-water-dependability/) - June 30, 2025- On May 20, 2025, Rowland Water District (RWD)’s Board of Directors adopted the Operations and Capital Budget for the upcoming fiscal year. The budget reflects RWD’s ongoing commitment to system effectiveness, financial stability, and the responsible management of rising costs and future growth. RWD undertakes a thorough annual review of its financial - [District Celebrates Community and Conservation at First-Ever Festival](https://rwd.org/district-celebrates-community-and-conservation-at-first-ever-festival/) - Rowland Water District (RWD) hosted its inaugural Discover Rowland Fest on May 10 at the District’s headquarters, offering local residents engaging educational and interactive activities focused on sustainable water use. More than 200 people attended the free event, including many families with children from throughout the RWD community. Guests learned how each District department supports - [Rowland Water District Issues Statement on the Passing of John “Cinco” Rowland V](https://rwd.org/rowland-water-district-issues-statement-on-the-passing-of-john-cinco-rowland-v/) - ROWLAND HEIGHTS, CA — Rowland Water District (RWD) joins the community in mourning the passing of John Rowland V, affectionately known as “Cinco”, a direct descendant of the family whose legacy helped shape the Rowland Heights region and inspired the founding of RWD more than 70 years ago. "Cinco’s passing is deeply felt by all of - [Rowland Water District Launches New and Improved Website](https://rwd.org/rowland-water-district-launches-new-and-improved-website/) - Streamlined Digital Experience Designed with Customers in Mind May 6, 2025 — A redesigned website is now live, offering a faster, simpler way for Rowland Water District (RWD) customers to access water service tools, pay bills, report issues, and stay informed about their local water system. “We wanted the new website to reflect the way - [Nation’s First Public Hydrogen Utility Welcomes Inaugural Member](https://rwd.org/nations-first-public-hydrogen-utility-welcomes-inaugural-member/) - Nation’s First Public Hydrogen Utility Welcomes Inaugural Member Los Angeles area water provider leads the way in groundbreaking clean energy initiative May 5, 2025– First Public Hydrogen (FPH2) is pleased to welcome Rowland Water District (RWD) as its first member, marking a key milestone in the development of the United States’ first public hydrogen utility. The decisive move underscores RWD’s commitment - [MEDIA ALERT **PHOTO & VIDEO OPPORTUNITIES**](https://rwd.org/media-alert-photo-video-opportunities/) - WHAT: First-Annual Discover Rowland Fest WHEN: Saturday, May 10, from 10:00 a.m. to 2:00 p.m. WHERE: Rowland Water District Headquarters 3021 Fullerton Road, Rowland Heights, CA 91748 DETAILS: Rowland Water District (RWD) invites the community to its first-ever Discover Rowland Fest on Saturday, May 10, 2025, from 10:00 a.m. to 2:00 p.m. This free, - [Board Approves New Water Rates to Stabilize Customer Costs](https://rwd.org/board-approves-new-water-rates-to-stabilize-customer-costs/) - Rowland Heights, CA (November 10, 2021) – A five-year schedule of water and service rates was approved by Rowland Water District’s Board of Directors following a public hearing on Tuesday, November 9, an action that ensures system reliability and prevents a revenue shortfall. The rates, which take effect on January 1, 2022, include new potable - [Board Signals New Direction for District With Approval of 2022 Strategic Plan](https://rwd.org/board-signals-new-direction-for-district-with-approval-of-2022-strategic-plan/) - March 10, 2022 - The Rowland Water District (RWD) Board of Directors on Tuesday, March 8, 2022, unanimously adopted a new Strategic Plan that sets the course for water supply diversity, system reliability, succession planning and other tactical goals over the next several years. The fourth edition of the Plan, “Effective Action for Sustainable Progress,” - [2025 Strategic Plan Advances Innovation, Resilience, and Regional Impact](https://rwd.org/2025-strategic-plan-advances-innovation-resilience-and-regional-impact/) - April 10, 2025 — Rowland Water District proudly announces the fifth edition of Effective Action for Sustainable Progress, a comprehensive, guiding document for ensuring long-term water reliability, fiscal responsibility, and exceptional customer service. The plan was formally adopted at the District’s April regular board meeting. “This strategic plan represents our unwavering dedication to the people we serve,” - [Standing Tall: Team Member’s Ergonomic Innovation Wins Prestigious Safety Award](https://rwd.org/standing-tall-team-members-ergonomic-innovation-wins-prestigious-safety-award/) - March 20, 2025 — Rowland Water District (RWD) recently earned the H.R. LaBounty Safety Award for its commitment to safety, receiving recognition during the December ACWA JPIA Membership Summit. The award highlights RWD’s creative approach to occupational safety through a customized ergonomic desk solution for its staff. Casey Hayes, Facility Maintenance at RWD, engineered a - [Water Meter Upgrades Coming Soon to your Home](https://rwd.org/water-meter-upgrades-coming-soon-to-your-home/) - Rowland Heights, CA (March 18, 2021) – Rowland Water District’s conversion to smart meters is underway, offering new opportunities to reduce District costs while helping customers conserve water and save money. Upgrading to Advanced Metering Infrastructure (AMI) will reduce operating costs, increase efficiency, improve customer service and lower carbon dioxide emissions and fuel use because - [ROWLAND WATER DISTRICT PARTNERS WITH AREA COLLEGE TO CREATE INNOVATIVE INTERNSHIP PROGRAM](https://rwd.org/rowland-water-district-partners-with-area-college-to-create-innovative-internship-program/) - Water ‘Experts’ of the Future to Train with Local Industry Leaders May 24, 2019 –Rowland Water District is pleased to announce the launch of a unique educational partnership with Santiago Canyon College (SCC). The District will offer ‘water’ internships and potential part-time employment opportunities to qualified SCC students, who will receive hands-on, real-life work experience - [Prudent Planning Pays Off: District Reflects on Strong Financial Year](https://rwd.org/prudent-planning-pays-off-district-reflects-on-strong-financial-year/) - February 20, 2025 — Rowland Water District (RWD) reaffirms its commitment to fiscal accuracy and transparency with the completion of its recent financial audit which reviewed RWD’s position as of June 30, 2024 California requires water districts to conduct annual independent financial audits to ensure compliance with local government regulations and financial stewardship of public - [Prudent Planning Pays Off: District Reflects on Strong Financial Year](https://rwd.org/prudent-planning-pays-off-district-reflects-on-strong-financial-year-2/) - February 20, 2025 — Rowland Water District (RWD) reaffirms its commitment to fiscal accuracy and transparency with the completion of its recent financial audit which reviewed RWD’s position as of June 30, 2024 California requires water districts to conduct annual independent financial audits to ensure compliance with local government regulations and financial stewardship of public - [New District Programs Advance Water Conservation Initiatives and Support Underserved Communities](https://rwd.org/new-district-programs-advance-water-conservation-initiatives-and-support-underserved-communities/) - January 30, 2025 — Rowland Water District (RWD) recently secured more than $31,000 in Member Agency Administered Program (MAAP) grant funding from the Metropolitan Water District (MWD) to support outreach programs promoting water conservation and offering incentives to customers in disadvantaged communities (DACs). The majority of this MAAP funding is being utilized for a two-part - [District Increases Environmental Awareness Through Local Classroom Funding](https://rwd.org/district-increases-environmental-awareness-through-local-classroom-funding/) - January 3, 2025 — Rowland Water District (RWD) continues to demonstrate that it is a force for good in the community as its ongoing Splash Cash program awarded more than $13,000 in grants for water education-related programs for the 2024-2025 school year. While teachers have the flexibility to create their curriculum or programs, the overall - [Marking a Year of Achievements While Setting Bold Goals for the Future](https://rwd.org/marking-a-year-of-achievements-while-setting-bold-goals-for-the-future/) - December 2, 2024 — Rowland Water District (RWD) staff recently delivered its annual State of the District presentation to the Board of Directors on October 22, 2024, highlighting key moments and accolades from the District’s previous fiscal year. Throughout the past year, the District has made significant strides, demonstrating financial responsibility, investing in its staff - [Rowland Water District Mourns the Loss of Long-Time General Manager Anthony (Tony) Poli](https://rwd.org/tony-poli/) - The Board of Directors and staff at Rowland Water District are deeply saddened to announce the passing of Anthony (Tony) Poli, who served as General Manager for nearly two decades. Mr. Poli passed away on Thursday, September 19th after a brief illness. He was a visionary leader and dedicated public servant who will be remembered - [Annual Celebration Showcases Team Contributions & Commitments](https://rwd.org/annual-celebration-showcases-team-contributions-commitments/) - October 25, 2024 — In recognition of Water Professionals Appreciation Week, Rowland Water District (RWD) showed its gratitude to staff by sharing their unique stories and creating fun moments for the team throughout the week of October 5-13. Celebrated throughout California, this annual event highlights industry professionals while educating the public on their individual contributions - [Rowland Water District Strengthens Community Bonds with New Charity Initiatives](https://rwd.org/rowland-water-district-strengthens-community-bonds-with-new-charity-initiatives/) - October 7, 2024— In a heartwarming effort to give back, Rowland Water District (RWD) employees have launched a new outreach program aimed at providing essential resources and supporting our local community. Caring for Our Neighbors highlights Rowland’s commitment to uplifting the community through various charity and volunteer events and ties into RWD’s new purpose statement: - [District Combats Cybersecurity Concerns With Increased Training and Awareness](https://rwd.org/district-combats-cybersecurity-concerns-with-increased-training-and-awareness-2/) - October 2, 2024 — As cyber-attacks against public water agencies are on the rise, Rowland Water District (RWD) is bolstering its efforts to proactively identify and avoid cybersecurity threats by regularly educating its staff and Board members through internal training sessions. At a recent Special Meeting of the Board of Directors held on September 27, - [Workplace Safety Earns Rowland Water Prestigious National Award](https://rwd.org/workplace-safety-earns-rowland-water-prestigious-national-award/) - Rowland Water District (RWD) was recently honored with the 2024 Occupational Excellence Achievement Award for exemplary workforce safety practices, demonstrating the District’s commitment to safeguarding employee well-being in the water industry. The National Safety Council (NSC) presented the award per the Occupational Health and Safety Administration’s (OSHA) strict record-keeping requirements. It is given to organizations - [Water Preservation Measures Take Center Stage in August](https://rwd.org/water-preservation-measures-take-center-stage-in-august/) - August 15, 2024 — August is recognized nationally as Water Quality Month and Rowland Water District (RWD) is taking the opportunity to educate the community on where its water comes from and how to ensure the collection system is free from contaminants. RWD recently published its annual water quality report outlining its efforts to build - [Local Expert Highlights the State’s Complex Water System in Debut Podcast](https://rwd.org/local-expert-highlights-the-states-complex-water-system-in-debut-podcast/) - Local Expert Highlights the State’s Complex Water System in Debut Podcast A steady flow of information in a digestible format August 7, 2024—Rowland Water District’s (RWD) General Manager, Tom Coleman, was recently featured as a guest speaker on the inaugural episode of the podcast H2KnowItAlls, where he discussed California’s water storage issues. The H2KnowItAlls podcast - [Free Sustainable Gardening Classes Available for Customers](https://rwd.org/free-sustainable-gardening-classes-available-for-customers/) - Free Sustainable Gardening Classes Available for Customers Interactive workshops highlight household water-wise opportunities July 30, 2024 – Rowland Water District (RWD) presents a series of landscaping classes promoting fun, accessible conservation at home. The courses are offered in partnership with Metropolitan Water District of Southern California (MWD), Three Valleys Municipal Water District (TVMWD) and Green Media - [District Presentation Arms Local Seniors Against Elder Fraud](https://rwd.org/district-presentation-arms-local-seniors-against-elder-fraud/) - District Presentation Arms Local Seniors Against Elder Fraud Water Leaders Reach Out to Community to Prevent Scams July 15, 2024- Rowland Water District (RWD) staff hosted a booth and presented at the Senior Pathfinders Resources Fair on May 23, 2024, at Pathfinder Regional Park. The presentation helped seniors protect themselves against fraudulent activity by providing - [General Manager Supports Cost-Saving Conservation Legislation in Sacramento](https://rwd.org/general-manager-supports-cost-saving-conservation-legislation-in-sacramento/) - General Manager Supports Cost-Saving Conservation Legislation in Sacramento SB 1330 Would Ease Impact of Water Efficiency Mandates July 8, 2024 — Rowland Water District (RWD) General Manager Tom Coleman spoke before the California State Assembly Committee on Water, Parks, and Wildlife on June 25, 2024, supporting SB 1330. The bill, co-sponsored by RWD, Walnut - [Engaging Digital Report Inspires Water Quality Confidence](https://rwd.org/engaging-digital-report-inspires-water-quality-confidence/) - Engaging Digital Report Inspires Water Quality Confidence 1,200 Tests Reveal Drinking Water Continues to Meet or Surpass Standards June 27, 2024 — Rowland Water District (RWD) customers can now explore the District’s Annual Water Quality Report through an interactive web experience. Customers who visit the online report will learn how RWD’s drinking water meets - [Local Water District Brings Conservation to the Classroom](https://rwd.org/local-water-district-brings-conservation-to-the-classroom/) - Local Water District Brings Conservation to the ClassroomMore than 300 Rowland Unified students participated in water and solar energy challenges. June 21, 2024 — With the end of the school year, Rowland Water District (RWD) celebrated student winners of its two annual outreach programs — the Water Awareness Poster Contest and the Mini Solar Challenge. - [Rowland Water District Honors Longstanding Board Member for 30 Years of Service](https://rwd.org/rowland-water-district-honors-longstanding-board-member-for-30-years-of-service/) - Rowland Heights, CA (June 14, 2024) – Rowland Water District (RWD) proudly celebrates Robert R. Lewis’ thirty years of service as a board representative. Director Lewis, who joined the Board of Directors in December 1993, is the longest-serving member. Throughout his time at RWD, Director Lewis has spearheaded numerous projects, including managing a $27.7 million - [Annual Budget Advances Public Water Needs](https://rwd.org/annual-budget-advances-public-water-needs/) - Annual Budget Advances Public Water Needs Financial Plan Funds Water Supply, Maintenance and Conservation June 12, 2024—At their June 11 meeting, The Rowland Water District (RWD) Board of Directors passed a balanced Operations and Capital Budget for fiscal year 2024/2025. Prioritizing system upkeep and fiscal responsibility, the budget responsibly manages rising costs and the - [Patches Awarded to Water-Wise Education Participants](https://rwd.org/patches-awarded-to-water-wise-education-participants/) - Patches Awarded to Water-Wise Education Participants Local Water Preservation Message Reaches Washington and Idaho Rowland Heights, CA – Girl Scout Troop 2306, representing Eastern Washington and Northern Idaho, is the latest group to learn the value of conservation from the Rowland Water District (RWD) Patch Program. Launched in the summer of 2018, the Patch Program - [County-Wide Festival Highlights the Importance of Conservation](https://rwd.org/county-wide-festival-highlights-the-importance-of-conservation/) - (April 15, 2024) – Rowland Water District (RWD) sponsored Los Angeles County Sanitation Districts’ fun-filled Earth Day Celebration on Saturday, April 13, 2024. With thousands of attendees, the free event brought the region together to commit to preserving our most precious resources. The event featured over 50 green exhibitors, including the Metropolitan Water District of - [Get the Drop on Water Use Efficiency](https://rwd.org/get-the-drop-on-water-use-efficiency/) - Get the Drop on Water Use Efficiency ‘Fix a Leak Week’ Empowers Customers to Reduce Water Waste March 28, 2024-During the U.S. Environmental Protection Agency’s 16th Annual Fix a Leak Week, March 18-22, Rowland Water District (RWD) highlighted tips for finding and addressing dripping water in and around homes and businesses. Though RWD provides conservation - [STATE LEGISLATORS VISIT SAN GABRIEL VALLEY TO UNDERSTAND LOCAL WATER ISSUES AND STATEWIDE IMPACTS](https://rwd.org/state-legislators-visit-san-gabriel-valley-to-understand-local-water-issues-and-statewide-impacts/) - STATE LEGISLATORS VISIT SAN GABRIEL VALLEY TO UNDERSTAND LOCAL WATER ISSUES AND STATEWIDE IMPACTS Tour provided insight into imported water and groundwater supplies Seven water districts collaborated on highlighting their facilities for Assemblymember Blanca E. Rubio (D-Baldwin Park), Assemblymember Diane Papan (D-San Mateo), Chair of the Water, Parks, and Wildlife Committee, and Senator María - [Financial Review Reflects Local District’s Prudent Oversight of Public Funds](https://rwd.org/financial-review-reflects-local-districts-prudent-oversight-of-public-funds/) - March 15, 2024 – Rowland Water District received a clean audit outcome from independent accounting firm Nigro & Nigro PC, highlighting the staff’s commitment to accounting best practices and the Board of Directors’ sound fiscal decisions. The Board approved the audit at the January 2024 Board Meeting. “At Rowland Water District, we take our responsibility to - [New Legislation Would Ease Burden of Water Conservation Mandates](https://rwd.org/new-legislation-would-ease-burden-of-water-conservation-mandates/) - New Legislation Would Ease Burden of Water Conservation Mandates Local Water Districts Offer Early Support for Senator Archuleta’s Senate Bill 1330 Amending California’s Water Code Rowland Heights, CA- Rowland Water District (RWD), Walnut Valley Water District and Bellflower-Somerset Mutual Water Company have banded together to co-sponsor a new bill, SB 1330, introduced by Senator Bob - [Colorado River Online Tools Offer Insight for Local Residents](https://rwd.org/colorado-river-online-tools-offer-insight-for-local-residents/) - Colorado River Online Tools Offer Insight for Local Residents Digital resources provide detailed information on this critical water supply February 14, 2024– Rowland Water District (RWD) has launched a Colorado River public outreach campaign, helping customers learn more about their water and where it comes from. The campaign includes a new webpage, video series, bill - [Local High Schools Receive New Water Refill Stations and Water Bottles for Students](https://rwd.org/local-high-schools-receive-new-water-refill-stations-and-water-bottles-for-students/) - January 30, 2024– Rowland Water District (RWD) delivered 1,700 reusable water bottles to students and staff at Nogales High School, and 280 to Santana High School this month to be used at their newly retrofitted water bottle filling stations. Both schools are the latest beneficiaries of RWD’s “What’s In Your Bottle?” initiative, a turnkey program - [Water District Recognized for Excellent Financial Performance](https://rwd.org/water-district-recognized-for-excellent-financial-performance/) - Standing upgraded by largest national credit rating agency Rowland Heights, CA (January 12, 2024) – S&P Global Ratings (S&P) has elevated Rowland Water District’s (RWD) long-term credit rating from AA- to AA. The rating is among the highest possible given by S&P for District’s of similar size, underscoring RWD’s fiscal accountability to its customers and - [New Platform Ensures Easy, Secure Water Bill Transactions](https://rwd.org/new-platform-ensures-easy-secure-water-bill-transactions/) - Helpful Customer Options Available at the Press of a Button Rowland Water District (RWD) has launched a new online payment portal to make paying for utilities simpler and more protected. Starting December 14, RWD customers can use the platform to view and pay bills online. The service offers a series of additional user-friendly features, including - [Rowland’s World of Water secures first place award at Buckboard Days Parade & Festival](https://rwd.org/rowlands-world-of-water-secures-first-place-award-at-buckboard-days-parade-festival/) - On October 21, Rowland Water District won first place in the “Float for Business” category during the 51st Annual Rowland Heights Buckboard Days Parade & Festival. Their float, titled “Rowland’s World of Water,” was a play on the Parade’s overall theme of “Rowland’s World of Wonder”, celebrating the power of imagination, laughter and dreams. Rowland - [Local Water District Internship Program Boosts Career Prospects](https://rwd.org/local-water-district-internship-program-boosts-career-prospects/) - Presentations Inspire Mt. San Antonio College Students to Join Industry Rowland Water District (RWD) representatives Allen Davidson, Elisabeth Mendez and Dusty Moisio recently delivered highly informative presentations at Mt. San Antonio College (Mt. SAC), sharing details about the District's internship program and available opportunities. Mr. Davidson, Mrs. Mendez, and Mr. Moisio highlighted the program’s positive - [Fourth Grader Wins Southern California Water Conservation Art Contest](https://rwd.org/fourth-grader-wins-southern-california-water-conservation-art-contest/) - Blandford Elementary School Student Makes a Splash with Hand-Drawn Illustration Louis L., a local fourth-grade student at Blandford Elementary School representing Rowland Water District, was selected to be a part of the “Being Waterwise Is” calendar by the Metropolitan Water District of Southern California (MWD). MWD’s annual “Being Waterwise Is” art calendar is distributed to - [Water District Board Prioritizes Transparency and Responsibility](https://rwd.org/water-district-board-prioritizes-transparency-and-responsibility/) - General Manager Affirms Commitment to Ethical Standards with Biennial Training Rowland Water District (District) is proud to announce the completion of a comprehensive ethics AB 1234 training conducted by attorney Nathalie Camarena at Best, Best & Krieger. In line with the guidelines established by the Fair Political Practices Commission and California Attorney General, this training - [Culture of Workplace Safety Recognized Organization-Wide](https://rwd.org/culture-of-workplace-safety-recognized-organization-wide/) - Accolade Conferred by Workplace Wellness Leaders Rowland Heights, CA (October 13, 2023) – Rowland Water District (RWD) is being recognized for its rigorous safety standards with the 2023 Occupational Excellence Achievement Award. The District reported zero injuries in 2022. The National Safety Council (NSC) award highlights organizations with exemplary injury and illness records. The NSC - [Community Conserves Water During the Hottest Months of the Year](https://rwd.org/community-conserves-water-during-the-hottest-months-of-the-year/) - Water Use Shrinks Year-Over-Year All Summer Long Rowland Heights, CA (September 29, 2023) –Rowland Water District (RWD) customers reduced their total water consumption month over month across June, July and August 2023. June water usage dropped 9.49 percent compared to the same time last year. July water use fell by 5.97 percent. The reduction in - [Higher Education Dreams Become Reality with Scholarship Awards](https://rwd.org/higher-education-dreams-become-reality-with-scholarship-awards/) - Scholar Dollars Contest Provides Financial Assistance to Students Entering College Rowland Water District (RWD) is proud to partner with the Public Water Agencies Group (PWAG) Conservation and Education Team (CET) to support the fiscal needs of high school seniors planning to attend a two-year, four-year or technical college. The Scholar Dollars program will provide a - [Outdated Hydration Stations Receive Modern Makeover](https://rwd.org/outdated-hydration-stations-receive-modern-makeover/) - Local Water District Provides Two High Schools with Water Bottle Filling Stations More schools are making a splash in sustainability by joining Rowland Water District (RWD) in an inventive initiative to upgrade old drinking fountains with efficient water bottle-filling stations by 2024. Santana and Nogales High Schools are the newest participants of the What's In - [Hands-On Water Awareness Series Coming to Local Schools](https://rwd.org/hands-on-water-awareness-series-coming-to-local-schools/) - Enriching Projects Supplement Classroom Curriculum Rowland Water District (RWD) welcomes the new school year with a lineup of in-classroom water education programs, offering students real-world experiences in water learning. Much of the interactive schedule will be launched in partnership with The Public Water Agencies Group (PWAG) Conservation and Education Team (CET), an association of 17 - [Ensuring Exceptional Water Quality Remains Priority for Water Provider Nearly 1,200 Tests Conducted Annually](https://rwd.org/ensuring-exceptional-water-quality-remains-priority-for-water-provider-nearly-1200-tests-conducted-annually/) - July 12, 2023 – Rowland Water District (RWD) delivers drinking water that meets or exceeds all state and federal standards, according to its 2022 Annual Water Quality Report. Customers can confidently enjoy safe, healthy drinking water from the District. The Annual Water Quality Report details sample results from 2022, which monitor for contaminant levels and water - [Board Approves Balanced Budget for 2023-2024](https://rwd.org/board-approves-balanced-budget-for-2023-2024/) - June 13, 2023 – Rowland Water District’s (RWD) Board of Directors approved a $27.9 million budget for 2023-2024 that reflects the rising costs of operations, maintenance and capital projects, as well as required financial reserves. The budget for the fiscal year that begins July 1 includes an estimated 4.5% increase in expenses due to inflation and - [RWD Board President Elected to Statewide Leadership Position](https://rwd.org/rwd-board-president-elected-to-statewide-leadership-position/) - June 2, 2023 – Rowland Water District Board President Szu Pei Lu-Yang was selected by her water industry peers for a four-year term on the Executive Committee of the prestigious Association of California Water Agencies Joint Powers Insurance Authority (ACWA JPIA). “I am looking forward to helping find solutions to address the high cost of - [Poster Art Contest Winners Advance to Regional Competition](https://rwd.org/poster-art-contest-winners-advance-to-regional-competition/) - June 6, 2023 – Blandford Elementary School swept the awards in Rowland Water District’s (RWD) annual water awareness poster contest designed to raise awareness about conservation and protection of Earth’s most precious resource. The District received 435 submissions for the contest, which has categories for kindergarten through third grade and fourth through sixth grade. Students were - [‘Principal for a Day’ Experience is a Lesson in Community Outreach](https://rwd.org/principal-for-a-day-experience-is-a-lesson-in-community-outreach/) - April 6, 2023 – “Ms. Brittnie,” better known as Rowland Water District’s Education and Community Outreach Coordinator Brittnie Gildea, connected with local students while serving as Principal for a Day at Jellick Elementary School in Rowland Heights. The March 22 visit is part of RWD’s commitment to education and community involvement. Brittnie shadowed Principal Johan - [Don’t ‘Drip, Drop the Ball’ on Addressing Water Waste](https://rwd.org/dont-drip-drop-the-ball-on-addressing-water-waste/) - Fix a Leak Week Offers Customers Reminders to Conserve Rowland Water District (RWD) is celebrating national Fix a Leak Week from March 20-26, encouraging customers to solve any sneaky leaky issues around their homes to save water and money. Fix a Leak Week, sponsored by the U.S. Environmental Protection Agency (EPA), is a yearly campaign - [VETERAN BOARD MEMBER JOINS REGIONAL PLANNING BOARD](https://rwd.org/veteran-board-member-joins-regional-planning-board/) - Rowland Water District’s (RWD) Division 4 Director, Robert Lewis, has been elected to the board that oversees land planning and municipal service reviews across Los Angeles County. Lewis will serve as the Special Districts Representative on the Board of Commissioners for the Los Angeles County Local Agency Formation Commission (L.A. LAFCO). His term begins on - [ROWLAND WATER CUSTOMERS WIN FREE WATER-WISE GARDEN RENOVATIONS](https://rwd.org/rowland-water-customers-win-free-water-wise-garden-renovations/) - February 7, 2023 – Four Rowland Water District (RWD) customers will receive complimentary front yard makeovers under the first year of a program aimed at helping homeowners trade grass for water-wise landscaping. RWD’s Front Yard Landscape Makeover Program, which has an annual budget of $35,000, funds the cost of plants, materials and labor at the selected - [ANNUAL AUDIT: DISTRICT’S FINANCIAL REPORTING IS ON POINT](https://rwd.org/annual-audit-districts-financial-reporting-is-on-point/) - January 31, 2023 – Customers of Rowland Water District (RWD) can be confident that the District’s financial statements are accurate and reliable, according to a recent audit by an independent accounting firm. The objective examination and evaluation of records from 2021-2022 was conducted by Nigro & Nigro, PC of Murrieta. The annual assessment, which is required - [Two Local Schools Benefit From RWD’s Water Bottle Filling Stations](https://rwd.org/two-local-schools-benefit-from-rwds-water-bottle-filling-stations/) - Rowland Heights, CA (January 9, 2023) – It was out with old and in with the new at Yorbita Elementary School in La Puente and Telesis Academy of Science and Math in West Covina, where Rowland Water District (RWD) replaced drinking fountains with water bottle filling stations over winter break. The upgrade is part of - [From Landscaping to Leaks, Free Workshops can Help](https://rwd.org/from-landscaping-to-leaks-free-workshops-can-help/) - Rowland Heights, CA (January 6, 2023) – Rowland Water District’s (RWD) 2023 lineup of free classes will dig into everything from composting to edible gardens, with an emphasis on saving water. “In addition to being fun and informative, these sessions will help customers increase water efficiency outside, which accounts for up to 70% of a - [LOCAL TEACHERS GIFTED GRANTS FOR CREATIVE WATER EDUCATION](https://rwd.org/local-teachers-gifted-grants-for-creative-water-education/) - Rowland Heights, CA (January 5, 2022) – This holiday season, Rowland Water District awarded 10 local teachers a total of $11,000 to provide innovative classroom education about the value of conservating water. The Splash Cash program provides teachers up to $1,200 in funding for water-related activities, software, field trips, or classroom and remote learning supplies. - [Regional Water Leader Brian Bowcock Honored for Public Service](https://rwd.org/regional-water-leader-brian-bowcock-honored-for-public-service/) - Rowland Heights, CA (January 4, 2023) – The Rowland Water District (RWD) Board of Directors signed a resolution honoring Brian Bowcock for two decades of distinguished service as a director of Three Valleys Municipal Water District (TVMWD), the District’s wholesale water agency. Bowcock has worked in various positions in the industry for more than 60 - [DIRECTOR BELLAH RE-ELECTED TO BOARD, 3 OTHERS RUN UNOPPOSED](https://rwd.org/director-bellah-re-elected-to-board-3-others-run-unopposed/) - Rowland Heights, CA (November 17, 2022) – Voters elected John E. Bellah to serve an additional term as the Division 3 representative on the Rowland Water District Board of Directors. “I am humbled by the trust the community has placed in me once again to ensure Rowland Water District provides the highest levels of service - [Payment Assistance Now Available for Low-Income Customers](https://rwd.org/payment-assistance-now-available-for-low-income-customers/) - Rowland Heights, CA (November 18, 2022) – Low-income customers of Rowland Water District (RWD) who are struggling to pay their water bills may qualify for monthly assistance grants. The Low-Income Assistance Fund helps those below the federal poverty level who are not current on their payments due to financial challenges. Customers who qualify for the - [Water Professionals Appreciation Week Highlights Staff Contributions](https://rwd.org/water-professionals-appreciation-week-highlights-staff-contributions/) - Water Professionals Appreciation Week Highlights Staff Contributions Rowland Water District (RWD) is celebrating Water Professionals Appreciation Week October 1-9, which honors hard-working water and wastewater professionals across California and highlights the vital role they play in public health and safety. “Our entire staff, from the field crews to customer service representatives, are critical to Rowland’s - [RWD Travels ‘Back to the Future’ for Rowland Heights Buckboard Days](https://rwd.org/rwd-travels-back-to-the-future-for-rowland-heights-buckboard-days/) - RWD Travels ‘Back to the Future’ for Rowland Heights Buckboard Days October 10, 2022– Rowland Water District (RWD) will continue its longtime tradition of supporting the Rowland Heights Buckboard Days Parade and Festival on Saturday, October 15, with a parade float ridden by board members and a booth to share water-related information with the public. - [Notice of Rescheduled Board Meeting](https://rwd.org/notice-of-rescheduled-board-meeting/) - Click here to view change of date. - [Repairs on wholesaler’s pipeline require temporary halt to outdoor irrigation](https://rwd.org/repairs-on-wholesalers-pipeline-require-temporary-halt-to-outdoor-irrigation/) - August 17, 2022-Rowland Water District (RWD) asks all customers to suspend outdoor watering from September 6-20, 2022, due to emergency repairs on a Metropolitan Water District pipeline that delivers imported water across Los Angeles County. The Upper Feeder Pipeline, which brings water from the Colorado River Aqueduct to providers throughout the region, will be out - [District’s water-themed Little Free Library is stocked and ready to use](https://rwd.org/districts-water-themed-little-free-library-is-stocked-and-ready-to-use/) - District’s water-themed Little Free Library is stocked and ready to use August 9, 2022 –Rowland Water District (RWD) officially launched its Little Free Library on August 1 in a unique, hand-crafted metal container that mimics a water tower. The Little Free Library, where visitors can pick up a book or donate one, is located outside the - [Proposed Constitutional Amendment Threatens Water Service](https://rwd.org/proposed-constitutional-amendment-threatens-water-service/) - July 13, 2022- The proposed “Taxpayer Protection and Government Accountability Act” could prevent water providers and other public agencies from delivering essential services and building critical infrastructure projects. Rowland Water District (RWD) opposes the proposed amendment to the California Constitution since it would severely limit the ability of the District and other public agencies to - [Testing Proves Water Quality Excellence](https://rwd.org/testing-proves-water-quality-excellence/) - Rowland Heights, CA (June 24, 2022) – Rowland Water District (RWD) customers can enjoy their water confidently, knowing it meets or exceeds all state and federal safety standards, as detailed in the latest Annual Water Quality Report which is now available online. The document provides in-depth information on the District’s water sources, test results throughout - [Stepped-Up Drought Response Will Protect Water Supplies](https://rwd.org/stepped-up-drought-response-will-protect-water-supplies/) - June 15, 2022 – To strengthen conservation efforts and promote the long-term sustainability of water supplies, Rowland Water District adopted new measures to reduce water use by 20 percent. The Board of Directors declared a Level 2 Water Supply Shortage during its regular meeting on June 14. The action was a response to an emergency order - [Record-Breaking Employee Donations Provide Local Children with ‘Shoes That Fit’](https://rwd.org/record-breaking-employee-donations-provide-local-children-with-shoes-that-fit/) - June 10, 2022– While students enjoy the start of summer vacation, Rowland Water District employees are a step ahead, helping many of them prepare for the next school year. The “RWD – Our Community, Our Family” program presented a $6,000 check to Shoes That Fit, a Claremont-based charity that provides athletic shoes for children in - [Visiting International Delegation Explores Water Operations](https://rwd.org/visiting-international-delegation-explores-water-operations/) - ROWLAND HEIGHTS, CA (May 27, 2022) – A recent visit by officials from Uzbekistan’s national water company to Rowland Water District revealed more similarities than differences in the operational challenges and opportunities posed by supply, capital projects and technology. The three-man delegation was from Uzsuvtaminot (UST), the joint stock company providing the country’s water and - [CAREFUL FISCAL MANAGEMENT SUPPORTS SYSTEM UPGRADES, CYBER SECURITY](https://rwd.org/careful-fiscal-management-supports-system-upgrades-cyber-security/) - CAREFUL FISCAL MANAGEMENT SUPPORTS SYSTEM UPGRADES, CYBER SECURITY May 19, 2022 – Rowland Water District’s Board of Directors approved a balanced budget for the 2022-2023 fiscal year that includes an investment of more than $5.5 million in capital improvement projects aimed at continued water and service reliability. The $22.7 million operations budget approved at the - [Employee Safety Training Delivers Significant Cost Savings](https://rwd.org/employee-safety-training-delivers-significant-cost-savings/) - Employee Safety Training Delivers Significant Cost Savings April 27, 2022 – Increased worker safety training paid off for Rowland Water District, which received $42,175 in reimbursements from its insurance provider, the Association of California Water Agencies Joint Powers Insurance Authority (ACWA/JPIA). ACWA/JPIA representative Randall Reed presented a check to the RWD Board of Directors at - [Don’t be a Drip: ‘Fix a Leak Week’ Encourages Conservation at Home](https://rwd.org/dont-be-a-drip-fix-a-leak-week-encourages-conservation-at-home/) - March 14, 2022 – Rowland Water District (RWD) customers are urged to find and repair dripping fixtures in and around their homes in recognition of Fix a Leak Week March 14-20. The national campaign sponsored by the U.S. Environmental Protection Agency (EPA) is aimed at curbing a significant source of water waste at home. An - [Water wonder duo share ideas for saving money for developers, water agencies and customers](https://rwd.org/water-wonder-duo-share-ideas-for-saving-money-for-developers-water-agencies-and-customers/) - Water wonder duo share ideas for saving money for developers, water agencies and customers Presentation at WateReuse Symposium considers RWD’s use of recycled water to expand supply March 9, 2022 – As featured speakers at a national recycled water symposium this week, Rowland Water District’s Assistant General Manager Dusty Moisio and team member Alex Zaragoza - [Board Ensures Balanced Representation with Newly Adopted Division Maps](https://rwd.org/board-ensures-balanced-representation-with-newly-adopted-division-maps/) - Rowland Heights, CA (March 8, 2022) – Rowland Water District’s Board of Directors approved updated voting boundary maps at a public hearing on February 8, 2022. The revised maps were developed as part of a comprehensive redistricting process conducted by an independent expert, Best Best & Krieger. “Customers come first at Rowland Water District, and - [Two Additional Schools Selected for District-sponsored Water Filling Stations](https://rwd.org/two-additional-schools-selected-for-district-sponsored-water-filling-stations/) - Following a highly successful launch, Rowland Water District’s water bottle filling station and conservation program will be extended this month to Northam Elementary School in La Puente and Jellick Elementary School in Rowland Heights. The “What’s in Your Bottle?” initiative replaces school water fountains to educate students about the value of tap water and the - [Rise of New Assistant General Manager Illustrates District’s Evolution](https://rwd.org/rise-of-new-assistant-general-manager-illustrates-districts-evolution/) - March 1, 2022 – Rowland Water District’s new Assistant General Manager Dusty Moisio transformed himself from meter reader to organizational leader, a career trajectory that parallels the agency in its growth of culture and vision, one that embraces tackling any challenges that arise in the work of providing safe, reliable water to roughly 62,000 people - [Annual Audit Confirms District’s Fiscal Responsibility](https://rwd.org/annual-audit-confirms-districts-fiscal-responsibility/) - Rowland Heights, CA (February 10, 2022) – The Board of Directors approved Rowland Water District’s draft Financial Audit Report for fiscal year 2020-2021, confirming good accounting practices and reliability of financial statements. The audit, which is required each year by state law, was conducted by the independent accounting firm Nigro & Nigro PC. The report - [Fifth Grader Earns Featured Spot in Regional Water Art Calendar](https://rwd.org/fifth-grader-earns-featured-spot-in-regional-water-art-calendar/) - January 31, 2022 – Metropolitan Water District of Southern California (MWD) selected a Jellick Elementary School fifth grader from Rowland Heights to be highlighted in their regional “Water is Life” calendar. The fifth grader had previously won Rowland Water District’s annual water art contest, and is now being showcased by the District’s wholesale water provider, - [Census Data Inspires Review of Board Divisions Ensuring Continued Equal Representation](https://rwd.org/census-data-inspires-review-of-board-divisions-ensuring-continued-equal-representation/) - Census Data Inspires Review of Board Divisions Ensuring Continued Equal Representation Updated Rowland Water District Division Maps Presented Jan. 18 as Part of Redistricting Process January 19, 2022 – Rowland Water District, like other public agencies with district-based elections, is reviewing its division boundaries to make sure representation reflects voter population across all districts. Called - [Board of Directors Considers Deepening its Water Supply Portfolio During Strategic Planning Process](https://rwd.org/board-of-directors-considers-deepening-its-water-supply-portfolio-during-strategic-planning-process/) - Board of Directors Considers Deepening its Water Supply Portfolio During Strategic Planning Process December 13, 2021 – Rowland Water District is preparing to initiate work on its next Strategic Plan, an extensive assessment and planning process to identify goals and priorities and strengthen operations. “The District’s strategic and long-term planning must focus on the continued expansion - [District’s Open Government Practices Earn Statewide Honor](https://rwd.org/6453-2/) - District’s Open Government Practices Earn Statewide Honor December 1, 2021 — Rowland Water District’s open and accessible operations and good governance practices garnered a District Transparency Certificate of Excellence from the Special District Leadership Foundation. The statewide award is based on the District’s completion of essential governance transparency requirements such as ethics training for all - [Innovative Paid Internship Program Develops the Workforce of the Future](https://rwd.org/innovative-paid-internship-program-develops-the-workforce-of-the-future/) - Innovative Paid Internship Program Develops the Workforce of the Future Participants gain experience and learn skills to better serve customers November 15, 2021 – Rowland Water District has partnered with a community college and a vocational school on an inventive educational training that provides full-time experience while developing a much-needed pipeline for qualified employees. Students participate - [Scavenger Hunt Offers New Opportunity to Celebrate Rowland Heights Buckboard Days](https://rwd.org/scavenger-hunt-offers-new-opportunity-to-celebrate-rowland-heights-buckboard-days/) - Scavenger Hunt Offers New Opportunity to Celebrate Rowland Heights Buckboard Days October 12, 2021 – An exciting scavenger hunt offers a whole new way to celebrate the rich history of Rowland Heights during this year’s Buckboard Days event on Saturday, October 16. Families can follow clues along an exciting route to landmarks, local businesses, and other - [Kick off a new career at Fall Forum for water professionals](https://rwd.org/kick-off-a-new-career-at-fall-forum-for-water-professionals/) - October 13, 2021– As part of its Career Pathways program, Rowland Water District invites the public to explore rewarding and stable careers in the water industry at free community webinars on October 20 and 21. Eight skilled professionals from Rowland Water will provide a comprehensive overview of essential jobs in the field, share their unique - [Bond refinancing nets larger-than-anticipated savings for customers](https://rwd.org/bond-refinancing-nets-larger-than-anticipated-savings-for-customers/) - Bond refinancing nets larger-than-anticipated savings for customers The move will reduce District expenses by more than $4 million October 13, 2021 – Rowland Water District has completed a bond refinancing that will save money for customers by reducing expenses by more than $4 million over the next 20 years. To take advantage of historically low - [Staff recognized during Water Professionals Appreciation Week](https://rwd.org/staff-recognized-during-water-professionals-appreciation-week/) - Staff recognized during Water Professionals Appreciation Week Essential workers keep water flowing to Rowland Water District customers October 7, 2021 – In recognition of California Water Professionals Appreciation Week this October 2-10, Rowland Water District proudly celebrates its team of hard-working employees who reliably deliver clean, safe water to customers every day. From mechanics to system - [Remote Meetings Will Continue During Pandemic](https://rwd.org/remote-meetings-will-continue-during-pandemic/) - Remote Meetings Will Continue During Pandemic September 30, 2021 – Rowland Water District’s Board of Directors voted to continue holding virtual meetings and will reconsider the decision each month based on a new state law prompted by the COVID-19 pandemic. During a special meeting on September 28, Directors were briefed on Assembly Bill 361, signed by - [November 9th public hearing set on proposed changes to water rates and charges](https://rwd.org/november-9th-public-hearing-set-on-proposed-changes-to-water-rates-and-charges/) - November 9th public hearing set on proposed changes to water rates and charges September 30, 2021– Rowland Water District is considering a five-year schedule of changes to water rates and charges needed to maintain current service levels and protect the public’s investment in the delivery system. The District’s Board of Directors will conduct a public - [Employees Step Up, Providing ‘Shoes That Fit’ for Local Children](https://rwd.org/employees-step-up-providing-shoes-that-fit-for-local-children/) - Employees Step Up, Providing ‘Shoes That Fit’ for Local Children August 20, 2021 – As a new school year gets underway, Rowland Water District employees are helping students put their best foot forward by raising money to buy them shoes. The “RWD – Our Community, Our Family” program presented a check for $1,173.96 to Shoes - [Bond refinancing provides long-term benefits for customers](https://rwd.org/bond-refinancing-provides-long-term-benefits-for-customers/) - Rowland Heights, CA (July 19, 2021) – Rowland Water District’s Board of Directors authorized a bond refinancing plan that will save more than $3.4 million over the next 20 years and help secure long-term financial stability for the district. The bond refinancing was approved at the Board meeting on Tuesday, July 13. The savings will - [PLANS DEMONSTRATE WATER SUPPLY SUSTAINABILITY TO MEET FUTURE NEEDS](https://rwd.org/plans-demonstrate-water-supply-sustainability-to-meet-future-needs/) - Rowland Heights, CA (July 16, 2021) – Two plans developed by Rowland Water District ensure continued delivery of safe, clean water to all customers for years to come, even during emergencies and extreme drought. The Board of Directors recently adopted updates to the District’s Urban Water Management Plan (UWMP), first implemented in 2015, and Water - [Rowland Water Exceeds Safety Standards](https://rwd.org/rowland-water-exceeds-safety-standards/) - Rowland Heights, CA (June 23, 2021) – Customers of Rowland Water District can continue to confidently enjoy their drinking water, as recently released 2020 water testing results demonstrate the District exceeds all state and federal health standards. California requires all public water systems to regularly test supplies for the presence of bacteria and other substances. - [Rowland Water District lobby reopens for in-person visits](https://rwd.org/rowland-water-district-lobby-reopens-for-in-person-visits/) - Rowland Heights, CA (June 18, 2021) – As state and local officials lift restrictions designed to limit the spread of COVID-19, Rowland Water District will reopen the District office lobby to customers on a limited basis. Starting Monday June 21, customers can visit rwd.org to schedule an appointment to visit the Rowland Water office. This - [ARTWORK OF AREA STUDENTS GRABS THE SPOTLIGHT IN ANNUAL WATER AWARENESS POSTER CONTEST](https://rwd.org/artwork-of-area-students-grabs-the-spotlight-in-annual-water-awareness-poster-contest/) - ARTWORK OF AREA STUDENTS GRABS THE SPOTLIGHT IN ANNUAL WATER AWARENESS POSTER CONTEST Winning Entries Highlighted at Entrances to Local Schools May 26, 2021– Rowland Water District is proud to announce the local winners of this year’s Water Awareness Poster Contest. The winning posters have been sent to MWD for regional judging and if selected, - [CALIFORNIA’S SPECIAL DISTRICTS WEEK HIGHLIGHTS PIVOTAL ROLE OF FRONT LINE WORKERS](https://rwd.org/californias-special-districts-week-highlights-pivotal-role-of-front-line-workers/) - CALIFORNIA’S SPECIAL DISTRICTS WEEK HIGHLIGHTS PIVOTAL ROLE OF FRONT LINE WORKERS May 25, 2021 – Rowland Water District is proud to join the California Special Districts Association (CSDA) in acknowledging “Special Districts Week”. During the third annual celebration that took place May 16-22, 2021, special districts like Rowland Water worked to raise community awareness and understanding - [Rowland Water Encourages Customers to Appreciate the Value of Water](https://rwd.org/rowland-water-encourages-customers-to-appreciate-the-value-of-water/) - Rowland Water Encourages Customers to Appreciate the Value of Water May 14, 2021 – As a provider of a vital resource, Rowland Water District urges customers to take a few moments during May’s Water Awareness Month to think about what it takes to deliver the water that is essential to our daily lives. This month-long - [UPCOMING CAPITAL PROJECTS TO IMPROVE RELIABILITY AND SERVICE](https://rwd.org/upcoming-capital-projects-to-improve-reliability-and-service/) - UPCOMING CAPITAL PROJECTS TO IMPROVE RELIABILITY AND SERVICE May 12, 2021 –Rowland Water District plans to invest nearly $3 million in capital projects throughout the 2021-2022 fiscal year to ensure customers continue to receive the high level of service they have come to expect. The Capital Improvement Plan was approved by the Board of Directors - [EMPLOYEE SAFETY TRAINING GENERATES INSURANCE REIMBURSEMENT FOR DISTRICT](https://rwd.org/employee-safety-training-generates-insurance-reimbursement-for-district/) - April 27, 2021–Proactive staff training to create a safer work environment earned Rowland Water District a $9,526 reimbursement from the Association of California Water Agencies-Joint Powers Insurance Authority (ACWA-JPIA). A representative of the insurance provider presented the District’s Board of Directors with a check during its regular meeting on Tuesday, April 13. The money is - [800 KINDERGARTNERS ENJOY STORY TIME WITH ROWLAND WATER DISTRICT](https://rwd.org/800-kindergartners-enjoy-story-time-with-rowland-water-district/) - 800 KINDERGARTNERS ENJOY STORY TIME WITH ROWLAND WATER DISTRICT April 16, 2021 – About 800 kindergartners from a dozen local schools were captivated by an engaging story about the water cycle read by Rowland Water District’s Education and Community Outreach Coordinator Brittnie Van De Car. Van De Car read the story of “Little Raindrop,” which - [Celebrate Fix A Leak Week (FALW) March 15-21 and Enter to Win a Smart Irrigation Controller](https://rwd.org/celebrate-fix-a-leak-week-march-15-21-and-enter-to-win-a-smart-irrigation-controller/) - March 15, 2021 – Rowland Water District customers who take a short survey about water leaks at rwd.org will be entered to win a smart irrigation controller as part of Fix-a-Leak Week, March 15-21. The District encourages the public to conserve water by locating and repairing water leaks in and around their homes and businesses. “Undetected - [ROWLAND WATER DISTRICT RELEASES DETAILS OF ANNUAL FINANCIAL AUDIT](https://rwd.org/rowland-water-district-releases-details-of-annual-financial-audit/) - ROWLAND WATER DISTRICT RELEASES DETAILS OF ANNUAL FINANCIAL AUDIT Independent Review Shows Status of District Operations Amid Covid-Era Challenges March 10, 2021 – At its regular monthly board meeting March 9th, the Rowland Water District Board of Directors approved its Financial Audit Report for fiscal year 2019/2020. The Murrieta-based accounting firm Nigro & Nigro PC - [Rowland Water District Board Selects New Director to Fill Division I Seat](https://rwd.org/rowland-water-district-board-selects-new-director-to-fill-division-i-seat/) - Rowland Water District Board Selects New Director to Fill Division I Seat West Covina Resident Vanessa Hsu was chosen among several candidates. March 5, 2021 – Long-time local resident Vanessa Hsu has been selected by the Rowland Water District Board of Directors to fill the Division I vacancy. Hsu was appointed to the position with a - [ROWLAND BOARD OF DIRECTORS APPROVES COMMITTEE REASSIGNMENTS AFTER DEATH OF BOARD PRESIDENT](https://rwd.org/rowland-board-of-directors-approves-committee-reassignments-after-death-of-board-president/) - Board vacancy will be focus of special board meeting Tuesday, March 2nd. Rowland Heights, CA (February 28, 2021) – In lieu of the sudden death of Board President Teresa Rios, Rowland’s Board of Directors has acted to approve new committee assignments for its Board executives. Rios, a mother of two who had most recently won - [Conservation Curriculum Encourages Teachers to Get ‘Cash’ Creative](https://rwd.org/conservation-curriculum-encourages-teachers-to-get-cash-creative/) - Conservation Curriculum Encourages Teachers to Get ‘Cash’ Creative EduBucks Grant Program Increases Water-wise Awareness among District Youth February 3, 2021 –Rowland Water District is pleased to announce the winners of the 2020-2021 EduBucks educational program, which encourages area teachers and students to get creative in crafting water-wise curriculum, virtual classroom field trips, and conservation-related activities. A - [ROWLAND WATER DISTRICT MOURNS THE PASSING OF TERESA RIOS](https://rwd.org/rowland-water-district-mourns-the-passing-of-teresa-rios/) - ROWLAND WATER DISTRICT MOURNS THE PASSING OF TERESA RIOS Statement from the Board of Directors January 14, 2021 – “Rowland Water District is heartbroken to announce the passing of Board of Directors President Teresa P. Rios due to complications related to COVID-19. Ms. Rios made an impact on everyone who knew her. A loving mother of - [WATER-WISE STUDENTS FIND SUCCESS IN REGIONAL POSTER CONTEST](https://rwd.org/water-wise-students-find-success-in-regional-poster-contest/) - WATER-WISE STUDENTS FIND SUCCESS IN REGIONAL POSTER CONTEST Winning Artwork to Appear in 2021 ‘Water is Life’ Calendar January 11, 2021 – Rowland Water District is proud to announce that 11th grade students Danica Jew and Kelly Moc from Glen A. Wilson High School in Hacienda Heights have been named among the local winners of Metropolitan - [CALLING ALL FUTURE ‘WATER EXPERTS’!](https://rwd.org/calling-all-future-water-experts/) - Rowland Water’s Career Pathways Program Encourages Students to Connect with Leaders in Growing Industry January 8 , 2021 –Rowland Water District is pleased to announce the launch of Career Pathways, a unique program that allows area students to explore future employment opportunities within the world of water, and to help them develop hands-on, real life ## Pages - [Homepage](https://rwd.org/) - UWMP & WSCP 2025_Bill Pay Service 2025 Annual Report Slider 2025 Yard Sign Request Office Hours Office HoursMonday - Thursday: 7:15AM to 4:30PMFridays: 7:15AM to 3:30PMClosed on alternate Fridays Start/Stop Service Pay My Bill Forms and Documents Board Meetings Current Agenda Builders & Developers News Gabby Palomares2026-05-07T16:25:34-07:00 Insurance Provider Awards Risk Control Grant for Pump - [Nonfunctional Turf](https://rwd.org/conservation/nft/) - Use the slider to explore a before-and-after example of nonfunctional turf replacement. AB 1572 Overview & Timeline California legislation signed AB 1572 on October 13, 2025, which prohibits the use of potable (drinking) water for irrigation of nonfunctional turf on commercial, industrial, institutional (CII) properties and HOA common areas throughout the State of California. The - [Water Usage Portal](https://rwd.org/water-usage-portal/) - Coming soon. - [Reports and Plans](https://rwd.org/reports-and-plans/) - What forms/documents are you looking for? Customer | Contractor/Developer Customers Strategic Plan 2025 RWD Strategic Plan 2022 RWD Strategic Plan Water Quality Reports 2024 Water Quality Report 2023 Water Quality Report 2022 Water Quality Report 2021 Water Quality Report 2020 Water Quality Report 2019 Water Quality Report Other Forms Cancel Automatic Bill Pay Report a - [Current Agenda](https://rwd.org/current-agenda/) - April 28, 2026 – Special Board Meeting Spc-Brd-RWD-Agenda-April-28-2026 Click here for past Board Meeting Agendas & Minutes - [Board Meetings & Agendas](https://rwd.org/agendas-minutes/) - The District Board of Directors hold regular Board meetings on the second Tuesday of each month at 6:00 p.m., unless otherwise noticed. Meetings take place in the Board Room at District headquarters, located at 3021 Fullerton Road, Rowland Heights, CA 91748. All meetings are conducted in accordance with the Brown Act and are open to - [Conservation](https://rwd.org/conservation/) - MAKING CONSERVATION A CALIFORNIA WAY OF LIFE Rowland Water District must cut water use by 31% under the Making Conservation a California Way of Life mandate from the State of California. Failure to meet this target may result in penalties. That’s why every effort, big or small, you make in decreasing water use will contribute - [Rebate Information](https://rwd.org/rebate-information/) - Water efficiency remains essential to ensuring reliable, sustainable water supplies for our communities. In addition, evolving State regulations continue to emphasize the importance of using water wisely and reducing overall demand. Rowland Water District, in partnership with our wholesaler, the Metropolitan Water District of Southern California, offers a variety of programs designed to help customers - [Water System Infrastructure](https://rwd.org/infrastructure/) - Potable and Recycled Water Storage Reservoirs The District has 17 Potable water storage reservoirs with a total capacity of 47 million gallons to serve a customer water demand of approximately 10 million gallons per day. In the event of an emergency, this storage represents a supply of water for just over three days. The District - [Fire Flow Availability Request Form](https://rwd.org/request-a-fire-flow-test/) - INSTRUCTIONS: A. Complete and submit either Form 195 or Form 196 together with the application fee in the amount of $210. 1. Form 195 – For Single Family Dwellings (R-3) 2. Form 196 – For All Buildings Other Than Single Family Dwellings (R-3) B. Complete and submit the information below: If you’ve already completed - [Residential Water Survey & Irrigation Retrofit](https://rwd.org/direct-install/) - Special Opportunity for Disadvantaged Communities RWD customers located within Disadvantaged Communities qualify for a free residential water survey and up to $650 in irrigation retrofits (while funds last). Here’s how it works: Schedule Your Water Use Survey – Begin by scheduling your free water use survey by calling 1-888-987-9473 or email info@waterwise-consulting.com. This survey is - [Rates & Fees](https://rwd.org/rates-fees/) - Language Translation: Rates effective January 1, 2026 District Rules and Regulations Resolution No. 11-2021- Adopting Rates and Service Charges for Potable and Recycled Water Resolution No. 11.1-2021- Adopting Miscellaneous Rates, Fees and Penalties Ordinance No. 0-11-2021-Adopting Rates and Service Charges for Potable and Recycled Water and Miscellaneous Rates, Fees and Penalties Resolution No. 5.1-Adopting Potable - [December 10, 2026 Hands-On Succulent Wreath Making Workshop Registration](https://rwd.org/landscapeclasses/) - December 10, 2026 Hands-On Succulent Wreath Making Workshop Registration "*" indicates required fields Name* First Last # of Adults Attending*Guest Name(s)*Address* Street Address City ZIP / Postal Code Cell Phone*Email* Account #Registration is REQUIRED and limited to 30 total attendees. Please make sure to register below.* December 10, 2026: Hands-On Succulent Wreath Making Select All - [High School Programs](https://rwd.org/high-school-programs/) - Poster Contest The winning entries advance to the Metropolitan Water District’s regional poster contest where 36 entries will be selected to be featured in MWD’s Water is Life calendar which is distributed to schools and the community. The artwork is also featured in a traveling art show, on MWD outreach materials and will appear on - [2026 Rates & Fees](https://rwd.org/2026-rates-fees/) - Language Translation: Rates effective January 1, 2026 District Rules and Regulations Resolution No. 11-2025- Adopting Rates and Service Charges for Potable and Recycled Water Resolution No. 11.1-2021- Adopting Miscellaneous Rates, Fees and Penalties Ordinance No. 0-11-2021-Adopting Rates and Service Charges for Potable and Recycled Water and Miscellaneous Rates, Fees and Penalties Resolution No. 5.1-Adopting Potable - [Governance](https://rwd.org/governance/) - Our Mission Rooted in our core values – Welcoming, Humble, and Original – We are dedicated to caring for our neighbors and our future. Board of Directors Division I Vanessa Hsu Current Term: 11/26/2024 – 12/1/2028 Bio × Division I – Vanessa Hsu Current Term: 11/26/2024 – 12/1/2028 Vanessa Hsu was appointed to the Rowland Water District Board - [Start/Stop Service](https://rwd.org/start-stop-service/) - Start Service Are you a resident or tenant? To start water service, please click below to fill out the application to submit your start service request: Residential Business If you are a tenant renting property, please have the owner complete the Tenant/Owner Agreement and email completed form to info@rwd.org or fax to (562) 697-6149. Stop Service Please click the - [Your Resources](https://rwd.org/your-resources/) - Sorry, but you do not have permission to view this content. - [Safety/Risk](https://rwd.org/intranet/safety-risk/) - Have a nice day! Welcome to Rowland Water District. Username or Email Address Password Remember Me Lost your password? - [Contact Us](https://rwd.org/contact-us/) - Rowland Water District 3021 Fullerton Road Rowland Heights, CA 91748 Phone: (562) 697-1726 Fax: (562) 697-6149 Hours: Monday through Thursday: 7:15am to 4:30pm Friday: 7:15am to 3:30pm and the District Office is Closed on Alternating Fridays. Click here for a printable 2026 calendar. After Hours Emergencies: In the event of an after hours emergency, we - [2026 Landscape Workshops](https://rwd.org/classes/) - Rowland Water District in partnership with Green Gardens Group (G3) will be offering the 2026 Landscape Workshop Series FREE to RWD Customers. Space is Limited for the classes and you will need to register for each class you are interested in attending. Registration for the July, August, September, October, and November workshops will be directly - [Career Opportunities](https://rwd.org/careers/) - Welcome to the Rowland Water District employment information site. We appreciate your employment interest with our Agency. Updates to this site are made periodically to provide you the latest employment opportunity information. Equal Opportunity Employer Rowland Water District is an equal opportunity employer and does not discriminate in hiring, training, promotion, compensation or terms of - ["Discover Rowland" Newsletter](https://rwd.org/district-newsletter/) - Rowland Water District releases quarterly newsletters to educate and inform our customers. We encourage you to sign up for our newsletter, if you are not signed up already. Below is an archive of past newsletters in reverse chronological order: 2025 2021 2025 Discover Rowland | Fall 2025 Discover Rowland | Summer 2025 2021 Rowland Quarterly-Spring - [Annual Report](https://rwd.org/annual-report/) - Click here to view the 2025 Annual Report Click here to view the 2024 Annual Report - [Water Rate Study/Water Rates](https://rwd.org/water-rate-studies/) - Language Translation: Effective January 1, 2026 Proposed Changes to Water Rates and Service Charges Printable Proposition 218 Notice 2025 Cost-of-Service Water Rate Study - [Rates 2026](https://rwd.org/rates-2026/) - Language Translation: Notice of Public Hearing PROPOSED CHANGES TO WATER RATES AND SERVICE CHARGES DATE: TUESDAY, NOVEMBER 4, 2025 | 6:00 P.M. Rowland Water District 3021 Fullerton Road, Rowland Heights, CA 91748 Bill Calculator Cost of Service Study FAQs IMPORTANT INFORMATION ABOUT YOUR WATER RATES The Board of Directors of the Rowland Water District invites - [HR](https://rwd.org/hr/) - [Water Awareness Poster Contest](https://rwd.org/postercontest/) - Each year, Rowland Water District hosts an Annual Poster Contest to inspire students to think about the importance of water and how we can use it wisely. Students are encouraged to create posters that showcase: ✅ Water being used wisely at home, in the community, in recreation, or the environment ✅ Creative new water-saving ideas - [Water Professionals Spotlight](https://rwd.org/water-professionals-spotlight/) - 2025 Water Pros 2024 Water Pros 2023 Water Pros 2022 Water Pros 2025 Water Pros 2024 Water Pros 2023 Water Pros 2022 Water Pros - [Prop 218 Water Bill Calculator](https://rwd.org/prop-218-water-bill-calculator/) - Effective January 1st, 2026 Rates Family Type: Select Family TypeSingle Family ResidenceMulti Family Residence Pressure Zone: Select Pressure ZoneZone 1Zone 2Zone 3Zone 4Zone 5Zone 6 Meter Size: Select Meter Size5/8"1"1 1/2"2"3"4"6"8"10"12" Monthly Usage (HCF): Drought Level (Optional) Select Drought Level: NoneLevel 1Level 2Level 3Level 4Level 5Level 6 Calculate Reset - [2026 Poster Contest Classroom Art Supply Kit Request Form](https://rwd.org/contest-art-kit/) - [What We Do](https://rwd.org/what-we-do/) - Our Mission Bound by our core values — Welcoming, Humble, and Original — we are devoted to caring for our neighbors and our future. Our staff is committed to providing the highest level of service to our customers ensuring safe and reliable potable and recycled water operations across the District. In carrying out this mission, - [Written Protest to Proposed Adjustments in Water Rates and Service Charges](https://rwd.org/218-written-protest/) - [Water Bill Calculator](https://rwd.org/water-bill-calculator/) - Effective January 1, 2025 Rates Family Type* Please Select a Family TypeSingle Family ResidentialMulti-Family Residential / Commercial Billing Cycle* Please Select How You Are BilledMonthly Pressure Zone (Residential Bi-Monthly)* Please Select Pressure ZoneZone 1Zone 2Zone 3Zone 4Zone 5Zone 6 Pressure Zone (Residential Monthly)* Please Select Pressure ZoneZone 1Zone 2Zone 3Zone 4Zone 5Zone 6 Pressure Zone - [Programs & Grants for Teachers](https://rwd.org/program-grants-for-teachers/) - Splash Cash Program Splash Cash is a water education grant program designed to increase students’ awareness of the importance of water in Southern California. It is also intended to improve and supplement academic instruction by providing financial support to projects. All K-12 teachers are eligible to compete for awards. Teachers may apply individually, or as - [Conservation Yard Sign Request](https://rwd.org/yardsignrequest/) - Rowland Water District customers are invited to request a complimentary yard sign as part of our conservation outreach. Limit two yard signs per service address. Simply complete the form below to request yours today! Customer Conservation Yard Sign Request Form Name(Required) First Last Service Address(Required) Street Address City State / Province / Region ZIP / - [Safety Committee Minutes](https://rwd.org/intranet/safety-risk/safety-committee-minutes/) - Have a nice day! Welcome to Rowland Water District. Username or Email Address Password Remember Me Lost your password? - [Public Health Goals Report](https://rwd.org/phg-report/) - Pursuant to the requirements of California Health and Safety Code 116470(b), every three years RWD must prepare a report comparing the District’s drinking water quality with public health goals adopted by California EPA’s Office of Environmental Health Hazard Assessment (OEHHA) and/or with maximum contaminant level goals adopted by the USEPA. The report includes a numerical - [Water Quality Reports](https://rwd.org/water-quality/) - Rowland Water District provides its customers with drinking water that is in compliance with all health and safety standards established by the United States Environmental Protection Agency (USEPA) and the California Department of Public Health (CDPH). Drinking water, including bottled water, may reasonably be expected to contain at least small amounts of some contaminants. The - [2024 Water Quality Report](https://rwd.org/2024-water-quality-report/) - Message from the General Manager Meet the Team Caring For Our Neighbors Serving With Purpose Beyond Your Tap California Conservation Requirements Lead and Copper Where Does Your Water Come From? Sources of Water Definitions Printable Water Quality Report This report contains important information about your drinking water. Translate it or speak with someone who understands - [Intranet](https://rwd.org/intranet/) - Have a nice day! Welcome to Rowland Water District. Username or Email Address Password Remember Me Lost your password? - [HAZARD ASSESSMENT - RESIDENTIAL](https://rwd.org/hazard-assessment-residential/) - Residential Cross-Connection Control Program Hazard Assessment "*" indicates required fields CUSTOMER INFORMATIONDate MM slash DD slash YYYY Customer Name*Service Address* Street Address City State / Province / Region ZIP / Postal Code Property Contact Name (if different from above)Phone*Cell Phone*Email* RESIDENTIAL WATER USAGEDo you operate a business from home? Yes No Type of BusinessLandscape Irrigation - [Employee Compensation](https://rwd.org/employee-compensation/) - All Board members and employee compensation, including salaries and benefits, are adopted by the Board of Directors in a public meeting process where our customers always have the opportunity to review and comment. Water Code Section 20202 establishes the parameters in which Board members can be compensated for their service. Board members are compensated based - [Calendar](https://rwd.org/calendar/) - [Lead and Copper Information](https://rwd.org/lead-and-copper-information/) - Water districts are required to test various locations within their service area for Lead and Copper to ensure compliance with state and federal water quality standards. To meet these requirements, RWD staff conducted field inspections at over 15,000 addresses. In addition to sampling, the team identified pipe material classifications and noted whether any materials had - [October 30, 2025: Hands-On Succulent Pumpkin Centerpiece](https://rwd.org/2025pumpkin/) - [CA Form 700-STATEMENT OF ECONOMIC INTERESTS](https://rwd.org/form-700/) - Tom Coleman-RWD General Manager, Puente Basin Water Agency, ACWA/JPIA, and Pomona-Walnut-Rowland JWL Vanessa Hsu-RWD Director (Division 1) Anthony Lima-RWD Director (Division 2), Puente Basin Water Agency, and Pomona-Walnut-Rowland JWL John Bellah- RWD Director (Division 3), Association of California Water Agencies (ACWA), and Pomona-Walnut-Rowland JWL Robert W. Lewis-RWD Director (Division 4) and Puente Basin Water Agency - [General Manager](https://rwd.org/general-manager/) - Mr. Tom Coleman was appointed General Manager of Rowland Water District (RWD) in December 2014 after serving as the District’s Assistant General Manager. He reports directly to the Board of Directors and provides leadership and direction to a team of 28 hard-working professionals. Mr. Coleman is responsible for the decision-making and management that allows the - [Water Education At-Home Toolkit (Virtual Education)](https://rwd.org/water-education-at-home-tool-kit/) - This toolkit assists parents and students by providing the tools and resources to teach families about the importance of water conservation and our environment. We welcome ALL to participate in the below activities to gain a better understanding on how we think about water as a limited resource and to empower us to become stewards - [Education Programs](https://rwd.org/education/) - Rowland Water District is dedicated to highlighting water education in the community. The water education program is a comprehensive approach aligned towards helping our local educators teach students that water is an important natural resource. Students are encouraged to use water wisely and make environmentally sustainable choices to ensure reliable water supply for now and - [Elementary School Programs](https://rwd.org/elementary-school-programs/) - The Wonderful World of Water – Adventures with Wendy & Wally (3rd) Students will engage in a story about Wendy and Wally taking a journey to share their knowledge about water conservation and the water cycle. Participation includes a story that aligns with 3rd-grade Common Core Standards. This presentation includes activity sheets, word searches, assessments, - [Payment Options](https://rwd.org/payment-options/) - Pay My Bill Make a one-time payment on our Customer Portal. All you need is your account number. If your water has been turned off please call our office at (562) 697-1726 before making a payment. Pay Now Manage My Bill Online Bill Pay makes it easy for you to manage your Rowland Water District - [Patch Program](https://rwd.org/patch-program/) - The patch program is designed to teach our local Scouts or individual students about the importance of their water supply, where it comes from and how to conserve the natural resource. With this program, we intend for the Scouts to take care of our precious resource and learn how to make conservation a way of - [Your Water](https://rwd.org/your-water/) - Rowland Water District’s (RWD’s) vision for its future is a diversified water supply portfolio to ensure safe and reliable drinking water; a vision and commitment shared by RWD’s Board of Directors and staff. RWD is a proven innovator in using recycled water and decreasing dependence of costly imported potable water, commonly referred to as drinking - [Water Efficient Landscaping](https://rwd.org/water-efficient-landscaping/) - The majority of household water use is outdoors. Depending on lot size and climate zone, between 30 and 70 percent of all household water is used for landscape irrigation. California native and drought tolerant plants offer a less thirsty, more environmentally friendly and eye-catching way to save water. There are many ways to save water - [Sign Up for Automatic Bill Pay](https://rwd.org/automatic-bill-pay/) - ROWLAND WATER DISTRICT AUTHORIZATION AGREEMENT FOR AUTOMATIC PAYMENT PROCESSING I hereby authorize Rowland Water District and my financial institution to automatically deduct from my checking account indicated below all future payments for my water bills. I understand that both Rowland Water District and my financial institution reserve the right to terminate this authorization - [Checking for Leaks at Home](https://rwd.org/checking-for-leaks-at-home/) - Click here to download the Find a Leak, Fix it Quick PDF Sorry, your browser doesn't support embedded videos. - [Emergency Preparedness](https://rwd.org/emergency-preparations/) - Water is vital to everyday life, necessary for health and should never be taken for granted. It is very important to be prepared BEFORE emergencies occur. Earthquakes, floods, high winds, droughts and forest or brush fires are events that can create water emergencies. Learn how to shut off the main water valve to your house - [Stop Service](https://rwd.org/stop-service/) - Please note stop service requests will only be processed during normal business hours. (Please allow 1 business day to take effect) Account No.(Required) Service Address(Required) Street Address City State / Province / Region ZIP / Postal Code First Name (On Account)(Required) Last Name (On Account)(Required) Last 4 Digits of Social Security Number or Federal - [Discover Rowland Fest](https://rwd.org/discoverfest/) - Kindly RSVP! Although registration is NOT required, it will provide RWD with a better headcount for giveaways. Please complete the registration below to register for either or both landscape classes: RSVP for our event here! Please complete the registration below to register for either or both landscape classes: 11:00 AM – Landscape Transformation on a - [Request for Utility Information](https://rwd.org/request-for-utility-information/) - "*" indicates required fields Date* Month Day Year Project Name* Project Address* Company Name* City* State* Phone* Email* Enter Email Confirm Email Fax Information Requested by Owner Agent Proposed Project Type Residential Commercial Industrial Approximate limits of work scope To complete this request, please email the following to info@rwd.org: Copy of Valid Business License - [Construction Meter Service Request](https://rwd.org/request-temporary-construction-water-service/) - Date(Required) Month Day Year Project Name(Required) Project Address(Required) Street Address City State / Province / Region ZIP / Postal Code Company Name(Required) Company Address(Required) Street Address City State / Province / Region ZIP / Postal Code AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBonaire, Sint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral - [Potable/Recycled Water Service Installation Request](https://rwd.org/request-potable-recycled-water-service-installation/) - Date(Required) Month Day Year Contact Name(Required) First Last Project Name(Required) Project Address(Required) Company Name Company Address City State Zip Phone Email Enter Email Confirm Email Fax Requested by Owner Agent Landscape Architect/Engineer Send Proposal To:(Required) Address(Required) Phone(Required) Email(Required) Fax Is this a recycled water service? Yes No Purpose for Which Recycled Water Will be - ["Will Serve" Letter Request](https://rwd.org/request-a-will-serve-letter/) - Date(Required) Month Day Year Project Name(Required) Project Address(Required) Parcel Number(Required) Project Description(Required) Company Name(Required) Company Address(Required) City(Required) State(Required) Zip(Required) Phone(Required) Email(Required) Enter Email Confirm Email Fax Information Requested by(Required) Owner Agent Contact Name(Required) Proposed Project Type(Required) Residential Commercial Industrial Utility information delivery requested by(Required) Email US Mail Fax Does this project have an existing - [Internship Program](https://rwd.org/internship/) - This 6-month Internship is a paid position. The individual will work directly with District staff on the operation, maintenance, and compliance of the potable and recycled water systems. This opportunity will provide the intern with a practical entry-level knowledge base and a hands-on skill set to enable the candidate to seek full-time employment in the - [Cancel Automatic Bill Pay](https://rwd.org/cancel-automatic-bill-pay/) - "*" indicates required fields Today's Date* Month Day Year Date of Cancellation* Month Day Year Rowland Water Account Number(s)* Customer Name* Service Street Adress* City* State* Zip* If you would like to cancel service on more than one address, please use a new form for each. Email* Enter Email Confirm Email (for confirmation of - [2024 Multi-Jurisdictional Hazard Mitigation Plan](https://rwd.org/mjhmp/) - The Rowland Water District is seeking input from our customers and other stakeholders as we prepare our Hazard Mitigation Plan. The Plan will help all of us be more resilient against natural hazards. We have completed the Initial Draft Plan and are now ready to proceed with the rest of the planning process. The next - [Redistricting of Agency Division Boundaries](https://rwd.org/redistricting/) - Every ten years, agencies with by-district election systems must use new census data to review and, if needed, redraw electoral division lines to reflect how local populations have changed. This process, called redistricting, ensures all divisions comply with both the California and federal Voting Rights Acts. As part of the redistricting process, on February 8, - [Discover Rowland Fest RSVP](https://rwd.org/discover-rowland-fest-rsvp/) - Kindly RSVP! Although registration is NOT required, it will provide RWD with a better headcount for giveaways. Name(Required) First Last Email(Required) Enter Email Confirm Email Number of adults attending(Required) Number of children attending(Required) Δ - [Water Quality Report](https://rwd.org/2023waterquality/) - Message from the General Manager Water Sources Where does your water come from? Water Quality Information Definitions Printable Water Quality Report Message from the General Manager Water Sources Where does your water come from? Water Quality Information Definitions Printable Water Quality Report Message from the General Manager Water Sources Where does your water come from? - [Water Bottle Filling Station Program](https://rwd.org/filling-station-program/) - Rowland Water District offers this turnkey program to schools in our service area who agree to promote the value of tap water by replacing an existing drinking fountain with a water bottle filling station and a co-branded sign. Students, teachers and guests will appreciate cool, clean drinking water, made available free-of-charge! This program is offered - [Accessory Dwelling Units (ADUs)](https://rwd.org/adus/) - Click here to print and download the below PDF RWD_BI_ADU2020_v2.2 Forms & Documents ADU Resolution effective May 15, 2024 ADU Policy effective May 15, 2024 Water Supply Fixture Unit (WSFU) Worksheet Water Service Application - [Public Records Act](https://rwd.org/election-procedure-and-policies/) - View/Download Public Records Policy Public Records Request Public Records Request form. Copies requested from customers will have copying fees. "*" indicates required fields Date* MM slash DD slash YYYY In accordance with the California Public Records Act (Gov. Code §§. 6250 et seq.), I am requesting to (check one): * inspect the following public - [Recycled Water Regulations](https://rwd.org/recycled-water-regulations/) - The District reports to the Los Angeles County Department of Public Health on recycled water use within its boundaries. The Regional Water Quality Control Board and California Department of Public Health have strict procedures to ensure the reliability of the treatment processes and the controlled use of recycled water. The District has developed the “Rules - [Backflow Preventer Theft](https://rwd.org/backflow-preventer-theft/) - Recent Increase in Backflow Preventer Theft Rowland Water District has recently been experiencing an increase of backflow preventer assembly theft. These assemblies are located near your properties water meter, near buildings, and on private fire service’s. The assemblies contain brass components, which can be sold for scrap or melted down. Cost to replace or repair - [Backflow/Cross Connection](https://rwd.org/backflow-cross-connection/) - The Rowland Water District (RWD) upholds its mission to deliver safe and clean drinking water that complies with all health standards. To ensure this, the District requires backflow prevention assemblies to be installed where mandated by law, and works with its customers to eliminate potential cross-connections. Water systems depend on pressure to keep water flowing - [Where Does Your Water Come From?](https://rwd.org/where-does-your-water-come-from/) - Colorado River water is delivered from Lake Havasu by means of a 242-mile long aqueduct. The water originates as snowmelt from the mountainous regions in Utah, Wyoming, and Colorado. State Project water originates in the Sacramento – San Joaquin Delta and is delivered by means of a 441-mile long California Aqueduct. The District receives a - [Water Conservation](https://rwd.org/conservation-2/) - The following documents can be found below: 100% of the District’s potable water supply is imported from the Metropolitan Water District (MWD). Southern California, with its mountainous ranges, beaches and ever-growing population, is a desert region depending largely on imported water for its economic survival. With its population increasing by approximately 280,000 persons per year, - [Cross Connection Control Plan Check Application](https://rwd.org/cross-connection-control-plan-check-application/) - "*" indicates required fields APPLICATION PACKAGE REQUIREMENTS FOR PLAN APPROVAL Prior to plan approval, the District must have the following items executed by the Developer: $434 Plan Check/Inspection Fee made payable to Rowland Water District. (Fee applies to the plan check and inspection for one backflow assembly). 1 (ONE) CD or flash drive of - [Recycled Water Plan Check Application](https://rwd.org/recycled-water-plan-check-application/) - APPLICATION PACKAGE REQUIREMENTS FOR PLAN APPROVAL REQUIRED: 1 (ONE) CD or flash drive of the first submittal PDF, 2 (TWO) 24 x 36 first submittal drawings, $893 Plan Check Fee made payable to Rowland Water District, New Construction Sites Must Complete Attached Recycled Water Use Permit Application, Cross Connection Plan Approval Application Submitted to - [Public Record Request Form](https://rwd.org/public-record-request-form/) - Public Records Request form. Copies requested from customers will have copying fees. "*" indicates required fields Date* MM slash DD slash YYYY In accordance with the California Public Records Act (Gov. Code §§. 6250 et seq.), I am requesting to (check one): * inspect the following public records receive copies of the following public - [Report A Problem](https://rwd.org/report-a-problem/) - A response will be generated on the next business day. If this is an emergency, please call the after hours answering service at 562-697-1726. Name(Required) First Last Address(Required) Street Address City AlabamaAlaskaAmerican SamoaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthern Mariana IslandsOhioOklahomaOregonPennsylvaniaPuerto RicoRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahU.S. Virgin IslandsVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed - [Mini Science Challenge](https://rwd.org/science/) - 🧪 This Project Based Learning program is designed for 4th grade classrooms. Students will have the opportunity to compete in monthly challenges against other 4th grade students. from their same grade and from schools across the RWD service area. 🏆 1st-3rd place winners will be selected in the following categories: Hands-on Experiment, Writing Challenge, and the - [Disconnection Policy: Residential & Multi-Family](https://rwd.org/disconnection-policy-residential-multi-family/) - POLICY ON DISCONTINUATION OF RESIDENTIAL WATER SERVICE FOR NON-PAYMENT. Click here to view the disconnection policy in the following languages: English Spanish Chinese Korean Vietnamese Tagalog - [What Do You Know About H2O?](https://rwd.org/what-do-you-know-about-h2o/) - Click on the picture below to test your water knowledge. Educational Programs Home Page - [Current Construction Projects](https://rwd.org/current-construction/) - Residents are encouraged to check this page for updates regarding current construction projects. Phase 4 Valves Phase 4 Valve Replacements Status- Completed RWD has completed the Phase 4 Valve replacements which is part of our ongoing Capital Improvement Projects to maintain and improve our water system. The project began in July and was completed in - [Middle School Programs](https://rwd.org/middle-school-prgrams/) - Tap Water Challenge Activity (4th-8th) Students perform tests on the water to determine the amount of Chlorine, pH, Iron, Copper and Hardness. Water Supply and Conservation Presentation (4th-12th) Students will learn about the water supply, where the water comes from, how the water is treated and distributed and ways to conserve. Poster Contest The winning - [Mini Solar Challenge](https://rwd.org/solar/) - ☀️ This Project Based Learning program is designed for 5th & 6th grade classrooms to raise awareness in the stewardship of natural resources with a culminating project that results in the building of a mini solar powered boat. Students will have the opportunity to race their boats against other students and schools across the RWD - [Mini Solar Challenge Program Application](https://rwd.org/mini-solar-challenge-application/) - [Frequently Asked Questions](https://rwd.org/faq/) - All Backflow & Cross-Connection Assemblies Board of Directors Contractors Information Customer Service Public Information Recycled Water Water Education Water Quality Water Use Efficiency Are Board members compensated?tsamax2025-03-11T13:47:10-07:00 Are Board members compensated? Yes, Board members are paid per meeting attended. The compensation is $185.00 per meeting, with a max of 10 meetings per month. Are we - [Low-Income Assistance Program Online Application](https://rwd.org/low-income-assistance-application/) - "*" indicates required fields Today's Date* Month Day Year Name (As it appears on your water bill)* Account #* Service Address* Street Address City AlabamaAlaskaAmerican SamoaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthern Mariana IslandsOhioOklahomaOregonPennsylvaniaPuerto RicoRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahU.S. Virgin IslandsVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces Pacific State ZIP Code Is this - [Programa de Asistencia Para Hogares De Bajos Recursos](https://rwd.org/programa-asistencia/) - "*" indicates required fields Fecha* Mes Dia año Nombre (tal como aparece en su factura de agua)* # de Cuenta* Dirección de Servicio* Dirección Ciudad Estado Código Postal teléfono* Mobile Correo electrónico (requerido para la aprobación)* Email Confirme Email Seleccione el programa de Tarifas Alternativas de Energía para California (CARE) en cual usted participa. - [Low-Income Assistance Program](https://rwd.org/low-income-assistance/) - English Documents: Spanish Documents: Click here to view the Low-Income Assistance Fund Program Policy Haga clic aquí para ver el Programa De Asistencia Para Hogares De Bajos Recursos en inglés Click here to view the program flyer in English Haga clic aquí para ver el folleto del programa en español Click here to view the - [Rowland Water District Service Area](https://rwd.org/rowland-water-district-service-area/) - Director’s Division Map Downloads: Division I | Division II | Division III | Division IV | Division V - [Recycled Water Use Permit Application](https://rwd.org/recycled-water-use-permit-application/) - Date(Required) Month Day Year Company Name (“Permittee”)(Required) Mailing Address(Required) Recycled Water Service Address(Required) Type of Site or Development(Required) Is There An Existing Recycled Water System? Yes No If “No,” Expected Start Date Month Day Year Estimated Water Requirements(Required) (AFY/MGD) Average Peak Demand(Required) (GPM) Owner Name(Required) Owner Street Address City, State, Zip Telephone No.(Required) Email(Required) - [About the Meter](https://rwd.org/about-the-meter/) - Locating the Water Meter The water meter is generally located near the curb in front of your home. Water meters are typically housed in a concrete box usually marked “water.” Carefully remove the lid by using a tool such as a large screwdriver or pliers. Visually examine the area around the meter to make sure - [Start Service - Resident/Tenant](https://rwd.org/start-service-resident-tenant/) - A $35 non-refundable application processing fee will be applied to your first bill. If water service needs to be turned on at the meter, an additional non-refundable $60.00 fee shall apply. Please note start service requests will only be processed during regular business hours. (Allow 1 business day to take effect) Tenant/Owner Agreement Please - [Start Service - Owner/Business](https://rwd.org/start-service-owner-business/) - A $35 non-refundable application processing fee will be applied to your first bill. If water service needs to be turned on at the meter, an additional non-refundable $60.00 fee shall apply. Please note start service requests will only be processed during regular business hours. (Allow 1 business day to take effect) Please upload proof - [Calendar](https://rwd.org/calendar-2/) - [wpwBot Mobile App](https://rwd.org/wpwbot-mobile-app/) - [No Access](https://rwd.org/no-access/) - [Document Library](https://rwd.org/document-library/) - IDTitleContentImageDateCategoriesLink 91942025 Classic PPO Plan Summary of BenefitsHave a nice day!Welcome to Rowland Water District. Username or Email Address Password Remember Me …2025/05/27RWD IntranetDownload File93572025 Expense Report TemplateHave a nice day!Welcome to Rowland Water District. Username or Email Address Password Remember Me …2025/06/30RWD IntranetDownload File90312025 Great ShakeoutHave a nice day!Welcome to Rowland Water District. Username - [Web Design System](https://rwd.org/web-design-system/) - Heading 1 Heading 2 Heading 3 Heading 4 Heading 5 Heading 6 Text Link Text Button Text - [Pumpkin Carving Stencils](https://rwd.org/pumpkin-carving-stencils/) - Click here to download the stencils. - [Glossary](https://rwd.org/glossary/) - (a)AIALAverage(b)(c)CaCO3CCPPCFECFU(d)DLR(e)(f)(g)(h)HAA5HPC(i)(j)(k)(l)LRAA(m)MCLMCLGMFLMRDLMRDLG(n)NANCNDNLNRNTU(o)(p)pCi/LPHGppbppmppqppt(q)RAARangeRLSampling AverageSampling RangeSISWRCBTDSTONTTTTHMUCMR5 - [EDUCATION/COMMUNITY RELATIONS INTERN](https://rwd.org/careers/internship-2/) - Deadline to file applications: May 31, 2023 Please note that this recruitment may close at any time without prior notice. Apply Today! SALARY AND BENEFITS SALARY RANGE: $18.95 per hour • Medical Insurance plan paid 100% by District by ninetieth (90) day of employment. • $150.00 boot allowance after ninetieth (90) day of employment. • - [2022 Water Quality Report](https://rwd.org/2022waterquality/) - Click here to view the 2022 Water Quality Report - [Fix a Leak Week Survey](https://rwd.org/falw-survey/) - [Written Protest to Proposed Adjustments in Water Rates and Service Charges](https://rwd.org/written-protest/) - Programa de Asistencia Para Hogares De Bajos Recursos "*" indicates required fields Fecha* Mes Dia año Nombre (tal como aparece en su factura de agua)*# de Cuenta*Dirección de Servicio* Dirección Ciudad Estado Código Postal teléfono*MobileCorreo electrónico (requerido para la aprobación)* Email Confirme Email Seleccione el programa de Tarifas Alternativas de Energía para California (CARE) en - [Policy on Payment Arrangements for Residential Customers](https://rwd.org/payment-arrangement-policy/) - Click here to view and print the Policy. Policy-on-Payment-Arrangements-for-Residential-Customers-CLEAN - [PWAG-Administrative Assistant](https://rwd.org/careers/pwag-administrative-assistant/) - Deadline to file applications: October 7, 2024 Apply Today! SALARY AND BENEFITS SALARY RANGE: $25.00-30.49 AN HOUR Work from home 40 hours of sick leave Monday-Thursday from 9:00 a.m. to 2:00 p.m. (Days subject to change based on need.) PUBLIC WATER AGENCIES GROUP (PWAG) EMERGENCY RESPONSE GROUP: Public Water Agencies Group (PWAG) is a professional - [Careers in Water](https://rwd.org/careers-in-water/) - NAME TITLE VIDEO LINK Tom Coleman General Manager Watch Now! Dave Warren Retired Assistant General Manager Watch Now! Dusty Moisio Director of Operations-Now the Assistant General Manager Watch Now! Myra Malner Director of Finance Watch Now! Brittnie Gildea Education & Community Outreach Coordinator Watch Now! John Poehler Project Manager Watch Now! Allen Davidson Field Operations - [Landscaping Tips for Fire Prevention](https://rwd.org/fire-prevention/) - Click here to register for the Landscaping Tips for Fire Prevention Class on May 26, 2021 To print the flyer, click here. - [Landscaping Tips for Fire Prevention Registration](https://rwd.org/fire-prevention-reg/) - [Composting for a Healthy Garden](https://rwd.org/composting/) - Click here to register for the Composting for a Healthy Garden class on April 22, 2021. To print the flyer, click here. - [Leak Detection Class](https://rwd.org/leak-detection-class/) - Click here to register for the Leak Detection Class on March 18, 2021. To print the flyer, click here. - [Leak Detection Registration](https://rwd.org/leak-detection-reg/) - [Edible Gardening Workshop](https://rwd.org/edible-gardening/) - Click here to register for the Edible Gardening Workshop on February 17, 2021. To print the flyer, click here. - [District Videos](https://rwd.org/district-videos/) - [2020 Customer Service Week Survey](https://rwd.org/2020-customer-service-week-survey/) - [How to read your meter videos](https://rwd.org/how-to-read-your-meter-videos/) - How to read your AMI meter: https://rwd.org/wp-content/uploads/2020/09/Rowland-How-to-Read-NEW-Meter.mp4 How to read your water meter: https://rwd.org/wp-content/uploads/2020/09/Rowland-Water_-How-To-Read-Your-Meter.mp4 - [New Water Quality Regulations](https://rwd.org/new-water-quality-regulations/) - [Rowland Water District Website Accessibility Statement](https://rwd.org/accessibility-statement/) - Updated: July 2019. General Rowland Water District strives to ensure that its services are accessible to people with disabilities. Rowland Water District has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has - [Schedule an Appointment](https://rwd.org/appointments/) - [ssa_booking] - [Education Program Calendar](https://rwd.org/education-program-calendar/) - Please fill out the form below to schedule a presentation or activity with Rowland Water District. - [Public Records Request](https://rwd.org/public-records-request/) - [Potable Water Standards](https://rwd.org/potable-water-standards/) - [Recycled Water Standards](https://rwd.org/recycled-water-standards/) - [District News](https://rwd.org/district-news/) - [Customer Service](https://rwd.org/customer-service/) - [2020-2021 EduBucks Application](https://rwd.org/edubucks-application/) - [Project WET Registration Form](https://rwd.org/project-wet-registration-form/) - Cross Connection Control Plan Check Application "*" indicates required fields APPLICATION PACKAGE REQUIREMENTS FOR PLAN APPROVAL Prior to plan approval, the District must have the following items executed by the Developer:$434 Plan Check/Inspection Fee made payable to Rowland Water District. (Fee applies to the plan check and inspection for one backflow assembly).1 (ONE) CD or - [Project WET Workshop](https://rwd.org/project-wet-workshop/) - Job Application Position(s) Applying For(Required)Date of Application(Required) MM slash DD slash YYYY Name(Required) First Middle Last Address(Required) Street Address Address Line 2 City AlabamaAlaskaAmerican SamoaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthern Mariana IslandsOhioOklahomaOregonPennsylvaniaPuerto RicoRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahU.S. Virgin IslandsVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces Pacific State ZIP Code Phone Number(Required)Email Address(Required) Social - [Customer Survey](https://rwd.org/customer-survey/) - Rowland Water District wants your opinion on how the District is operating, if the information we provide is relevant and your overall satisfaction with the District. Please take a few minutes to complete this survey to be entered into our monthly raffle to win a Smart Irrigation Controller. We will be raffling off 2 controllers - [Home](https://rwd.org/home/) - Start/Stop Service Payment Options Forms & Documents Board Meetings Current Agenda Contractors/ Developers Water Quality Report (CCR) What’s Your Water Footprint? Current Construction - [MWD Solar Cup](https://rwd.org/solar-cup/) - For HIGH SCHOOL STUDENTS-GRADES 9-12 ONLY Solar Cup is a FREE high school education program for students to build and race solar powered boats. Rowland Water District (RWD) in partnership with Three Valleys Water District (TVMWD) and The Metropolitan Water District of Southern California (MWD) sponsor teams through the seven-month program. RWD/TVMWD allots funding for - [SB 272](https://rwd.org/sb-272/) - Disclaimer: This log constitutes Rowland Water District’s compliance with the requirements of SB 272. The enterprise systems included herein are those the District has determined should be included, based on the District’s understanding of the requirements of SB 272. Any systems exempted from disclosure by Government Code Section 6270.5(c)(3)(A)-(F) are not included in this log. - [Fix a Leak Week](https://rwd.org/fix-a-leak-week/) - https://rwd.org/wp-content/uploads/2016/02/Check-Twist-Replace_animation.mp4 - [El Niño](https://rwd.org/el-nino/) - Click to view the El Niño Brochure in English Click to view the El Niño Brochure in Chinese Click to view the El Niño Brochure in Spanish - [Shower Better](https://rwd.org/shower-better/) - https://rwd.org/wp-content/uploads/2015/09/ShowerBetterFinal.mp4 Click here for more information - [Public Records Request Form](https://rwd.org/public-records-request-form/) - Public Records Request Form To fill out and submit an online request click here. - [Public Records Policy](https://rwd.org/public-records-policy/) - Public Records Act Request Policy-July 2017 - [Irrigation Help](https://rwd.org/watering-schedule/) - Up to 70 percent of residential water use is applied outdoors. One of the most effective ways to conserve is by limiting landscape irrigation. Figuring out the correct amount of water to use for your garden and lawn can be difficult, but with the simple Watering Index and Calculator provided by Metropolitan Water District - [Sprinkler Spruce Up](https://rwd.org/sprinkler-spruce-up/) - https://rwd.org/wp-content/uploads/2015/04/SprinklerSpruce-HD.mp4 Click here for more information - [Recycled Water History](https://rwd.org/recycled-water-history/) - Miles of Pipeline: 19.1 miles Storage Tank Capacity: 5 million gallons Pipe Size Diameter: 4”-36” Recycled Water Supplied in 2022: 355 million gallons District Expansion The District has expanded the availability of recycled water to large commercial customers, school athletic fields and parks. Ensuring the ability to meet peak demands, reliability was addressed by converting - [Confirmation](https://rwd.org/confirmation/) - You will be contacted by email from our Customer Service Department. We will complete the applications in the order that they are received. Please allow up to one (1) business day to review and process your application. We look forward to serving you. Thank you, Rowland Water District - [Back Flow Test Form](https://rwd.org/back-flow-test-form/) - To print this document, click here. - [Social Media Use Policy](https://rwd.org/social-media-use-policy/) - 1. All District social media sites shall be (1) approved for content by the Director of Administrative Services; (2) be posted by the Public Affairs Representative; and (3) all District messages and content must first be approved by the Director of Administrative Services to ensure consistent and targeted messaging. No employee shall post comments or - [Rowland Water District Privacy Policy](https://rwd.org/privacy-policy-2/) - Thank you for visiting the Rowland Water District (the “District”) website. At the District, we are committed to protecting the privacy of our customers and others who may visit our website. This notice explains our online privacy practices and how we collect and use your information at this site. This notice is intended to help - [Water Glossary](https://rwd.org/water-glossary/) - Acid Any substance that has a pH level below 7, or that has more free hydrogen ions (H+) than hydroxide ions (OH-). Acidity The amount or degree to which a substance is an acid. Acre Foot (AF) An acre-foot is a unit of volume commonly used in the United States in reference to large-scale water - [Water Activities](https://rwd.org/water-activities/) - Click on the pictures below to play online water games. Links directly to the Environmental Protection Agency (EPA) Website - [Manage and Pay Your Bill Online](https://rwd.org/manage-and-pay-your-bill-online/) - Managing and paying your water bill just got easier with the introduction of our new bill pay service! Rowland Water District is excited to announce our new and improved bill pay service. This payment platform features a user-friendly portal and more features than before to view and pay bills online. It’s simple, safe, and secure! - [Useful Websites](https://rwd.org/links/) - Water Conservation Links Three Valleys Municipal Water District Metropolitan Water District of Southern California Project WET (Water Education for Teachers) Water Education Foundation Save our Water Water Saver Home The Water Page Discover Water Water Use It Wisely Home Water Works: Calculator The Water Cycle for Kids The Theodore Payne Foundation Santa Barbara Botanic Garden - [About Your Bill](https://rwd.org/about-your-bill/) - Click here to download a PDF version of the Bill Pay Flyer. - [District Map](https://rwd.org/district-map/) - Director’s Division Maps and Representatives Division I Division II Division III Division IV Division V Vanessa Hsu Anthony J. Lima John E. Bellah Robert W. Lewis Szu Pei Lu-Yang - [Your Water Service](https://rwd.org/your-water-service/) - Start Service To start water service, please visit our office at 3021 Fullerton Road in Rowland Heights or click here to fill out an application and submit your request. If you are a tenant renting property, please also complete the Tenant/Owner Agreement. Stop Service To discontinue water service, please call the Customer Service Department during - [News](https://rwd.org/news/) ## CM Tooltip Glossary - [UCMR5](https://rwd.org/glossary/ucmr5/) - Fifth unregulated contaminant monitoring rule - [Range](https://rwd.org/glossary/range/) - Results based on minimum and maximum - [Average](https://rwd.org/glossary/average/) - Averaged value of all samples collected - [MFL](https://rwd.org/glossary/mfl/) - Million Fibers per Liter - [MCLG](https://rwd.org/glossary/mclg/) - Maximum Contaminant Level Goal - [MCL](https://rwd.org/glossary/mcl/) - Maximum Contaminant Level - [LRAA](https://rwd.org/glossary/lraa/) - Locational Running Annual Average - [HPC](https://rwd.org/glossary/hpc/) - Heterotrophic Plate Count - [HAA5](https://rwd.org/glossary/haa5/) - Sum of five haloacetic acids - [DLR](https://rwd.org/glossary/dlr/) - Detection Limits for Purposes of Reporting - [CFU](https://rwd.org/glossary/cfu/) - Colony-Forming Units - [CFE](https://rwd.org/glossary/cfe/) - Combined Filter Effluent - [CCPP](https://rwd.org/glossary/ccpp/) - Calcium Carbonate Precipitation Potential - [CaCO3](https://rwd.org/glossary/caco3/) - Calcium Carbonate - [Sampling Average](https://rwd.org/glossary/samplingaverage/) - Average value of all samples collected - [AL](https://rwd.org/glossary/al/) - Action Level - [AI](https://rwd.org/glossary/ai/) - Aggressiveness Index - [TTHM](https://rwd.org/glossary/tthm/) - Total Trihalomethanes - [TT](https://rwd.org/glossary/tt/) - Treatment Technique is a required process intended to reduce the level of a contaminate in drinking water - [TON](https://rwd.org/glossary/ton/) - Threshold Odor Number - [TDS](https://rwd.org/glossary/tds/) - Total Dissolved Solids - [SWRCB](https://rwd.org/glossary/swrcb/) - State Water Resources Control Board - [SI](https://rwd.org/glossary/si/) - Saturation Index (Langelier) - [RL](https://rwd.org/glossary/rl/) - Reporting Limit - [Sampling Range](https://rwd.org/glossary/samplingrange/) - Lowest to highest sampling results - [RAA](https://rwd.org/glossary/raa/) - Running Annual Average - [ppt](https://rwd.org/glossary/ppt/) - parts per trillion or nanograms per liter (ng/L) - [ppq](https://rwd.org/glossary/ppq/) - parts per quadrillion or picograms per liter (pg/L) - [ppm](https://rwd.org/glossary/ppm/) - parts per million or milligrams per liter (mg/L) - [ppb](https://rwd.org/glossary/ppb/) - parts per billion or micrograms per liter (µg/L) - [PHG](https://rwd.org/glossary/phg/) - Public Health Goal - [pCi/L](https://rwd.org/glossary/pci-l/) - picoCuries per Liter - [NTU](https://rwd.org/glossary/ntu/) - Nephelometric Turbidity Units - [NL](https://rwd.org/glossary/nl/) - Notification Level to SWRCB - [ND](https://rwd.org/glossary/nd/) - Not Detected at or above DLR or RL - [NR](https://rwd.org/glossary/nr/) - Not Required - [NC](https://rwd.org/glossary/nc/) - Not Collected - [NA](https://rwd.org/glossary/na/) - Not Applicable - [MRDLG](https://rwd.org/glossary/mrdlg/) - Maximum Residual Disinfectant Level Goal - [MRDL](https://rwd.org/glossary/mrdl/) - Maximum Residual Disinfectant Level - [(q)](https://rwd.org/glossary/q/) - Data are from voluntary monitoring of constituents and are provided for informational purposes. - [(p)](https://rwd.org/glossary/p/) - Compliance with the State MCL for aluminum is based on RAA. No secondary standard MCL exceedance occurred at the Metropolitan or TVMWD plant effluents. - [(o)](https://rwd.org/glossary/o/) - Statistical summary represents 12 months of flow-weighted data and values may be different than the TDS reported to meet compliance with secondary drinking water regulations for Metropolitan. Metropolitans and TVMWD TDS goal is < 500 mg/L. - [(n)](https://rwd.org/glossary/n/) - Metropolitan’s TDS compliance data are based on flow-weighted monthly composite samples collected twice per year (April and October). The 12-month statistical summary of flow-weighted data is reported in “Other Parameters”. TVMVD is required to test once annually for TDS. - [(m)](https://rwd.org/glossary/m/) - Metropolitan was in compliance with all provisions of the State’s fluoridation system requirements. TVWD does not have fluoride feed systems and all fluoride results are naturally occurring. - [(l)](https://rwd.org/glossary/l/) - Positive CCPP = non corrosive; tendency to precipitate and/or deposit scales on pipe. Negative CCPP = corrosive; tendency to dissolve calcium carbonate. Reference: Standard Methods (SM 2330) - [(k)](https://rwd.org/glossary/k/) - RWD was in compliance with all provisions of the Stage 2 Disinfectants and Disinfection By-Products Rule (D/DBPR). Compliance was based on the highest Locational Running Annual Average (LRAA) of all data collected at distribution system-wide monitoring locations. - [(j)](https://rwd.org/glossary/j/) - Positive SI = non-corrosive; tendency to precipitate and/or dissolve scale on pipes. Negative SI = corrosive; tendency to dissolve calcium carbonate. Reference: Standard Methods (SM2330) - [(i)](https://rwd.org/glossary/i/) - Compliance with odor threshold secondary MCL is based on RAA. Treatment plants begin quarterly monitoring if annual monitoring results are above 3. - [(h)](https://rwd.org/glossary/h/) - Compliance with the state and federal bromate MCL is based on RAA. - [(g)](https://rwd.org/glossary/g/) - AI ≥ 12.0 = Non-aggressive water; AI 10.0–11.9 = Moderately aggressive water; AI ≤ 10.0 = Highly aggressive water. Reference: ANSI/AWWA Standard C400-93 (R98) - [(f)](https://rwd.org/glossary/f/) - Lead and Copper samples are required to be collected once every three years during the months of June – September. Sample results are from 2021. - [(e)](https://rwd.org/glossary/e/) - All distribution system samples had detectable total chlorine residuals, so no HPC was required. Metropolitan and Three Valleys MWD monitors HPCs to ensure treatment process efficacy. - [(d)](https://rwd.org/glossary/d/) - Aluminum and Copper have both primary and secondary standards. - [(c)](https://rwd.org/glossary/c/) - The MCL for E. coli is based on routine and repeat samples that are total coliform-positive, and either is E. coli-positive or the system fails to take repeat samples following an E. coli-positive routine sample, or the system fails to analyze a total coliform-positive repeat sample for E. coli. The MCL was not violated. - [(b)](https://rwd.org/glossary/b/) - Results are based on Rowland Water District’s distribution system’s highest monthly percent positives. 936 samples were analyzed in 2022. The highest monthly percentage was 1.3%. Total coliform MCLs: No more than 5.0% of the monthly samples may be total coliform positive. - [(a)](https://rwd.org/glossary/a/) - Metropolitan and Three Valleys MWD monitors turbidity at the CFE locations using continuous and grab samples. Turbidity, a measure of cloudiness of the water, is an indicator of treatment performance. Turbidity was in compliance with the TT primary drinking water standard and the secondary drinking water standard of less than 5 NTU. ## Events - [Board of Directors Regular Board Meeting](https://rwd.org/events/board-of-directors-regular-board-meeting-7/) - Board Meeting Information - [2026 Employee Recognition Dinner](https://rwd.org/events/2026-employee-recognition-dinner/) - [Holiday Office Closure](https://rwd.org/events/holiday-office-closure/) - Click here for a printable 2025 calendar. - [Friday Office Closure – Office Closed All Day](https://rwd.org/events/friday-office-closure-office-closed-all-day/) - Click here for a printable 2026 Calendar - [Thanksgiving Holiday - Office Closed All Day](https://rwd.org/events/thanksgiving-holiday-office-closed-all-day/) - Click here for a printable 2026 Calendar - [Winter Break Closure](https://rwd.org/events/winter-break-closure/) - Click here for a printable 2026 Calendar - [Veterans' Day - Office Closed All Day](https://rwd.org/events/veterans-day-office-closed-all-day/) - Click here for a printable 2026 Calendar - [Labor Day - Office Closed All Day](https://rwd.org/events/labor-day-office-closed-all-day-2/) - Click here for a printable 2026 Calendar - [Independence Day Observed - Office Closed All Day](https://rwd.org/events/independence-day-observed-office-closed-all-day/) - Click here for a printable 2026 Calendar - [Juneteenth - Office Closed All Day](https://rwd.org/events/juneteenth-office-closed-all-day-2/) - Click here for a printable 2026 Calendar - [Memorial Day - Office Closed All Day](https://rwd.org/events/memorial-day-office-closed-all-day-2/) - Click here for a printable 2026 Calendar - [Presidents' Day - Office Closed All Day](https://rwd.org/events/presidents-day-office-closed-all-day/) - Click here for a printable 2026 Calendar - [Martin Luther King Day - Office Closed All Day](https://rwd.org/events/martin-luther-king-day-office-closed-all-day/) - Click here for a printable 2026 Calendar - [Board of Directors Regular Board Meeting](https://rwd.org/events/board-of-directors-regular-board-meeting-4/) - Board Meeting Information - [Board of Directors Regular Board Meeting](https://rwd.org/events/board-of-directors-regular-board-meeting-14/) - Board Meeting Information - [Board of Directors Regular Board Meeting](https://rwd.org/events/board-of-directors-regular-board-meeting-12/) - Board Meeting Information - [Board of Directors Regular Board Meeting](https://rwd.org/events/board-of-directors-regular-board-meeting-13/) - Board Meeting Information - [Board of Directors Regular Board Meeting](https://rwd.org/events/board-of-directors-regular-board-meeting-11/) - Board Meeting Information - [Board of Directors Regular Board Meeting](https://rwd.org/events/board-of-directors-regular-board-meeting-10/) - Board Meeting Information - [Board of Directors Regular Board Meeting](https://rwd.org/events/board-of-directors-regular-board-meeting-9/) - Board Meeting Information - [Board of Directors Regular Board Meeting](https://rwd.org/events/board-of-directors-regular-board-meeting-8/) - Board Meeting Information - [Board of Directors Regular Board Meeting](https://rwd.org/events/board-of-directors-regular-board-meeting-6/) - Board Meeting Information - [Board of Directors Regular Board Meeting](https://rwd.org/events/board-of-directors-regular-board-meeting-5/) - Board Meeting Information - [Board of Directors Regular Board Meeting](https://rwd.org/events/board-of-directors-regular-board-meeting-3/) - Board Meeting Information - [CS Week-Friday](https://rwd.org/events/cs-week-monday-event-375-225-487-158/) - [CS Week-Thursday](https://rwd.org/events/cs-week-monday-event-375-225-487/) - [CS Week-Wednesday](https://rwd.org/events/cs-week-monday-event-375-225/) - [CS Week-Tuesday Event](https://rwd.org/events/cs-week-monday-event-375/) - [CS Week-Monday Event](https://rwd.org/events/cs-week-monday-event/) - [Veterans Day Observed – Office Closed All Day](https://rwd.org/events/veterans-day-observed-office-closed-all-day/) - Click here for a printable 2025 calendar. - [Thanksgiving – Office Closed All Day](https://rwd.org/events/thanksgiving-office-closed-all-day/) - Click here for a printable 2025 calendar. - [Christmas Eve Observed – Office Closed All Day](https://rwd.org/events/christmas-eve-observed-office-closed-all-day/) - Click here for a printable 2025 calendar. - [Christmas Day – Office Closed All Day](https://rwd.org/events/christmas-day-office-closed-all-day/) - Click here for a printable 2025 calendar. - [Holiday Closure – Office Closed All Day](https://rwd.org/events/holiday-closure-office-closed-all-day/) - Click here for a printable 2025 calendar. - [Nutrition Class](https://rwd.org/events/nutrition-class/) - [Board of Directors Regular Board Meeting](https://rwd.org/events/board-of-directors-regular-board-meeting/) - Board Meeting Information - [Board of Directors Regular Board Meeting](https://rwd.org/events/board-of-directors-regular-board-meeting-2-802/) - Board Meeting Information - [Blood Drive](https://rwd.org/events/blood-drive/) - [Buckboard Days Parade & Festival](https://rwd.org/events/buckboard-days-parade-festival/) - [JOEL: Ergonomics Safety Meeting](https://rwd.org/events/joel-ergonomics-safety-meeting/) - [RYAN: First Aid Safety Meeting](https://rwd.org/events/ryan-first-aid-safety-meeting/) - [ANDREW: Night Work Safety Meeting](https://rwd.org/events/andrew-night-work-safety-meeting/) - [NICK: SPCC/Spill Response* Safety Meeting](https://rwd.org/events/nick-spcc-spill-response-safety-meeting/) - [DAVID: Emergency Response Training Safety Meeting](https://rwd.org/events/david-emergency-response-training-safety-meeting/) - [ALEX: Emergency Eyewash & Shower Safety Meeting](https://rwd.org/events/alex-emergency-eyewash-shower-safety-meeting/) - [NOE: Fire Prevention & Extinguishers* Safety Meeting](https://rwd.org/events/noe-fire-prevention-extinguishers-safety-meeting/) - [KEVIN: Defensive Driving* Safety Meeting](https://rwd.org/events/kevin-defensive-driving-safety-meeting/) - [CHRIS: Hearing Conservation* Safety Meeting](https://rwd.org/events/chris-hearing-conservation-safety-meeting/) - [ANDREW: Forklift Safety Meeting](https://rwd.org/events/andrew-forklift-safety-meeting/) - [TONY: Ladders Safety Meeting](https://rwd.org/events/test-event-1/) - [Labor Day – Office Closed All Day](https://rwd.org/events/labor-day-office-closed-all-day/) - Click here for a printable 2025 calendar. - [Independence Day – Office Closed All Day](https://rwd.org/events/independence-day-office-closed-all-day/) - Click here for a printable 2025 calendar. - [Juneteenth-Office Closed All Day](https://rwd.org/events/juneteenth-office-closed-all-day/) - Click here for a printable 2025 calendar. - [Board of Directors Regular Board Meeting](https://rwd.org/events/board-of-directors-regular-board-meeting-2/) - Board Meeting Information - [Memorial Day – Office Closed All Day](https://rwd.org/events/memorial-day-office-closed-all-day/) - Click here for a printable 2025 calendar. ## Downloads - [January 2026 Employee Newsletter](https://rwd.org/rwd-intranet-download/9781/?tmstv=1778680847) - [2026–9-80 Work Week-Holidays-EMPLOYEES](https://rwd.org/rwd-intranet-download/9717/?tmstv=1778680847) - [NOVEMBER 2025- Employee Newsletter](https://rwd.org/rwd-intranet-download/9666/?tmstv=1778680847) - [OCTOBER 2025- Employee Newsletter and Intranet Information](https://rwd.org/rwd-intranet-download/9618/?tmstv=1778680847) - [SEPTEMBER 2025- Employee Newsletter](https://rwd.org/rwd-intranet-download/9613/?tmstv=1778680847) - [Safety Committee Members – 2025](https://rwd.org/rwd-intranet-download/9393/?tmstv=1778680847) - [MINUTES_March 18 2025- Safety Committee](https://rwd.org/rwd-intranet-download/9389/?tmstv=1778680847) - [Org Chart June 2, 2025](https://rwd.org/rwd-intranet-download/9380/?tmstv=1778680847) - [Getting-Started-with-Modern-Health](https://rwd.org/rwd-intranet-download/9375/?tmstv=1778680847) - [2025_Anthem-EAP-Summary-of-Services](https://rwd.org/rwd-intranet-download/9371/?tmstv=1778680847) - [FY 2025-26 Employee Apparel Order](https://rwd.org/rwd-intranet-download/9367/?tmstv=1778680847) - [Mileage Reimbursement Sign](https://rwd.org/rwd-intranet-download/9363/?tmstv=1778680847) - [Expense Report Template 2025](https://rwd.org/rwd-intranet-download/9359/?tmstv=1778680847) - [Anthem-EAP-Summary-of-Services](https://rwd.org/rwd-intranet-download/9355/?tmstv=1778680847) - [ACWAJPIA_EAP-Flyer](https://rwd.org/rwd-intranet-download/9350/?tmstv=1778680847) - [Safety Suggestion Form](https://rwd.org/rwd-intranet-download/9261/?tmstv=1778680847) - [RWD SPCC Plan – Final](https://rwd.org/rwd-intranet-download/9257/?tmstv=1778680847) - [Office_Stretches](https://rwd.org/rwd-intranet-download/9253/?tmstv=1778680847) - [Industrial_Stretches](https://rwd.org/rwd-intranet-download/9249/?tmstv=1778680847) - [CalOSHA Inspection Policy](https://rwd.org/rwd-intranet-download/9245/?tmstv=1778680847) - [Accident Protocol Policy](https://rwd.org/rwd-intranet-download/9241/?tmstv=1778680847) - [VSP Vision Benefits Summary](https://rwd.org/rwd-intranet-download/9237/?tmstv=1778680847) - [Modern Health](https://rwd.org/rwd-intranet-download/9233/?tmstv=1778680847) - [HRA Flyer](https://rwd.org/rwd-intranet-download/9229/?tmstv=1778680847) - [Hinge Health](https://rwd.org/rwd-intranet-download/9225/?tmstv=1778680847) - [FSA Flyer](https://rwd.org/rwd-intranet-download/9221/?tmstv=1778680847) - [Employee Assistance Program-EAP](https://rwd.org/rwd-intranet-download/9217/?tmstv=1778680847) - [Delta Dental PPO Summary](https://rwd.org/rwd-intranet-download/9213/?tmstv=1778680847) - [DCFSA Flyer](https://rwd.org/rwd-intranet-download/9209/?tmstv=1778680847) - [Carrum-Health-Flyer](https://rwd.org/rwd-intranet-download/9205/?tmstv=1778680847) - [CalPERS Special Power of Attorney Flyer](https://rwd.org/rwd-intranet-download/9200/?tmstv=1778680847) - [2025 Classic PPO Plan Summary of Benefits](https://rwd.org/rwd-intranet-download/9196/?tmstv=1778680847) - [Org Chart Revised 2.12.2025](https://rwd.org/rwd-intranet-download/9192/?tmstv=1778680847) - [WC Temporary Prescription ID Card](https://rwd.org/rwd-intranet-download/9188/?tmstv=1778680847) - [Supervisors Accident Incident Investigation Form](https://rwd.org/rwd-intranet-download/9184/?tmstv=1778680847) - [Occupational Injury-Illness Report-Medical Decline](https://rwd.org/rwd-intranet-download/9180/?tmstv=1778680847) - [DWC1 Fillable Form](https://rwd.org/rwd-intranet-download/9176/?tmstv=1778680847) - [COMP Site Locations](https://rwd.org/rwd-intranet-download/9172/?tmstv=1778680847) - [School Activity Leave Q and A](https://rwd.org/rwd-intranet-download/9168/?tmstv=1778680847) - [RWD WVPP_2024](https://rwd.org/rwd-intranet-download/9164/?tmstv=1778680847) - [RWD WVPP_2024 -Violent Incident Report](https://rwd.org/rwd-intranet-download/9159/?tmstv=1778680847) - [Personnel Rules and Regulations – Final (Approved 10.9.2024)](https://rwd.org/rwd-intranet-download/9155/?tmstv=1778680847) - [Business Casual Dress Code](https://rwd.org/rwd-intranet-download/9151/?tmstv=1778680847) - [Rejection Letter Template](https://rwd.org/rwd-intranet-download/9147/?tmstv=1778680847) - [Incident Report Form-Auto Only revised 7.2019](https://rwd.org/rwd-intranet-download/9143/?tmstv=1778680847) - [Incident Report Form Non-Auto Only revised 7.2019](https://rwd.org/rwd-intranet-download/9139/?tmstv=1778680847) - [Drivers Report of Accident](https://rwd.org/rwd-intranet-download/9135/?tmstv=1778680847) - [Cyber Loss Reporting](https://rwd.org/rwd-intranet-download/9131/?tmstv=1778680847) - [Claims Reporting Procedures for Property Claims 2019](https://rwd.org/rwd-intranet-download/9127/?tmstv=1778680847) - [Claim Form Revised 7.2019](https://rwd.org/rwd-intranet-download/9123/?tmstv=1778680847) - [Lincoln 457 Change Form](https://rwd.org/rwd-intranet-download/9119/?tmstv=1778680847) - [HealthEquity FSA & DCFSA Enrollment Form](https://rwd.org/rwd-intranet-download/9115/?tmstv=1778680847) - [Employee Emergency Contact Information](https://rwd.org/rwd-intranet-download/9111/?tmstv=1778680847) - [CalPERS Special Power of Attorney Form](https://rwd.org/rwd-intranet-download/9107/?tmstv=1778680847) - [ACWA JPIA Enrollment-Change Form](https://rwd.org/rwd-intranet-download/9103/?tmstv=1778680847) - [2025 W-4 Form](https://rwd.org/rwd-intranet-download/9099/?tmstv=1778680847) - [CA Employee’s Withholding Allowance Form Rev. 1.25](https://rwd.org/rwd-intranet-download/9094/?tmstv=1778680847) - [2025 Safety Meeting Calendar](https://rwd.org/rwd-intranet-download/9039/?tmstv=1778680847) - [2025 Great Shakeout](https://rwd.org/rwd-intranet-download/9033/?tmstv=1778680847) - [Injury and Illness Prevention Program (IIPP) 2024](https://rwd.org/rwd-intranet-download/8933/?tmstv=1778680847) - [RWD SPCC Plan – Final](https://rwd.org/rwd-intranet-download/8941/?tmstv=1778680847) - [Workplace Violence Prevention Plan](https://rwd.org/rwd-intranet-download/8935/?tmstv=1778680847) ## FAQs - [What agencies regulate the use of recycled water within the district?](https://rwd.org/faq-items/what-agencies-regulate-the-use-of-recycled-water-within-the-district/) - A number of regulatory agencies have adopted requirements that must be followed when producing, distributing, and using recycled water. The California Department of Public Health (CDPH) has adopted strict public health and safety requirements and guidelines, which help protect the public from any potential risk associated with use of recycled water. These requirements are described - [What are some benefits of recycled water?](https://rwd.org/faq-items/what-are-some-benefits-of-recycled-water/) - Costs less than drinking water. Contains nutrients like nitrogen and phosphorus, which promote plant growth. Reduces stress on drinking water supplies. Drought-resistant source of irrigation water. - [What is backflow?](https://rwd.org/faq-items/what-is-backflow/) - Backflow is the undesirable reversal of flow of non-potable water or other substances through a cross-connection and into the piping of a public water system or consumer's potable water system. There are two types of backflow: backpressure and backsiphonage. - [What is the difference between gray water and recycled water? Are they regulated differently?](https://rwd.org/faq-items/what-is-the-difference-between-gray-water-and-recycled-water-are-they-regulated-differently/) - Gray water is untreated residential wastewater that does not come from a toilet or garbage disposal (i.e., bathroom sink, bathtub, shower, laundry, etc.). Gray water is regulated by the State of California, and a building permit must be obtained before installing a gray water system to collect and send this water to the resident’s landscaping, - [Where can I get more information about my drinking water?](https://rwd.org/faq-items/where-can-i-get-more-information-about-my-drinking-water-2/) - RWD’s annual water quality report (also know as a Consumer Confidence Report) is available here. The water quality report discusses the quality of your water (based on the last calendar year), including any problems or detections of drinking water contaminants, and what is being done to correct the situation. - [What type of backflow assembly do I need?](https://rwd.org/faq-items/what-type-of-assembly-do-i-need/) - The assembly used depends upon the degree of hazard to the drinking water system and the type of service/property. RWD will determine the type of backflow assembly required. - [How can I conserve more water?](https://rwd.org/faq-items/how-can-i-conserve-more-water/) - For water conservation tips, click here. - [How do I find a certified backflow tester?](https://rwd.org/faq-items/how-do-i-find-a-certified-backflow-tester/) - Independent testers can be found in the phone book or online under Backflow Testers or Plumbers. Rowland Water District test forms must be completed by a Los Angeles County certified backflow tester, so make sure the tester has a current LA County backflow certification. Visit the LACO DPH website for more information. - [What training is required to use recycled water? What is a Site Supervisor?](https://rwd.org/faq-items/what-training-is-required-to-use-recycled-water-what-is-a-site-supervisor/) - All sites where recycled water is used are required to designate a recycled water user Site Supervisor. Site Supervisors are required to have appropriate training to assure proper operation of recycled water facilities, worker protection, and compliance with all applicable laws and regulations. To help recycled water users fulfill their training obligations, free classes are - [Do backflow assemblies need to be tested?](https://rwd.org/faq-items/do-backflow-assemblies-need-to-be-tested/) - Backflow assemblies are required to be tested annually to make sure they are operating properly. RWD notifies the customers at least 45 days before the backflow assembly is due to be tested. The customer then contacts a backflow tester certified by the Los Angeles County Department of Public Health to have their test completed. Backflows - [Why do I need a backflow assembly?](https://rwd.org/faq-items/why-do-i-need-a-backflow-assembly/) - Water systems depend on pressure to keep water flowing in the proper direction. However, backflow can occur when there is a significant drop in the water pressure on the water district’s side. When this happens, it is possible for polluted water from the customer’s plumbing system to reverse flow into the public water system. If - [Is there a law requiring backflow?](https://rwd.org/faq-items/is-there-a-law-requiring-backflow/) - The California Code of Regulations (Cross Connect Control Policies Handbook (CCCPH)) requires public water systems (Rowland Water District) to protect their water supplies from contamination by implementing a cross-connection control program. This requirement protects the public water system from cross-connections and prevents backflow situations. - [How do I locate my water shut-off valve?](https://rwd.org/faq-items/how-do-i-locate-my-water-shut-off-valve/) - Typically, it will be located in your front yard, on the perimeter of the house, either just outside or inside your garage since that is where the water first enters your house. The shut-off valve is usually located below your hose bib or spigot. - [Where is my water meter and how do I read it?](https://rwd.org/faq-items/where-is-my-water-meter-and-how-do-i-read-it/) - Water meters are usually located near your front street curb in a concrete box marked “Water.” Remove the lid by using a tool like a screwdriver or pliers. The numbers in the dial boxes show how many cubic feet of water you are using. One cubic foot equals 7.48 gallons of water. If you check - [When are the Board Meetings?](https://rwd.org/faq-items/when-are-the-board-meetings/) - Board Meetings are held the second Tuesday of the month at 6:00 p.m. at the district office. All Board of Directors’ meetings are open to the public. Any member of the public who wishes to address the Directors at a board meeting may do so during the portion of the meeting set aside for public - [Are Board members compensated?](https://rwd.org/faq-items/are-board-members-compensated/) - Yes, Board members are paid per meeting attended. The compensation is $185.00 per meeting, with a max of 10 meetings per month. - [How often are the Board members elected?](https://rwd.org/faq-items/how-often-are-the-board-members-elected/) - Every four years. - [Why is a board necessary for a water district?](https://rwd.org/faq-items/why-is-a-board-necessary-for-a-water-district/) - The District is governed by a publicly elected five-person board, elected to represent the five divisions of the District. - [What is a service charge?](https://rwd.org/faq-items/what-is-a-service-charge/) - The service charge is a fixed amount based on the size of your meter. The service charge covers the cost of the District’s operations, including water storage facilities, pumping maintenance, water testing and meter reading. Revenue generated from water billing is directly equal to the expense of providing safe and reliable water service. To view - [What is a tiered rate?](https://rwd.org/faq-items/what-is-a-tiered-rate/) - A tiered rate structure, like the one Rowland Water District uses, encourages efficient water use. The unit price of water changes at preset levels. At Rowland, that price changes at 9 HCF and 16 HCF for monthly billing. (HCF—hundred cubic feet—is the standard measurement used to determine water use. Every HCF equals 748 gallons). To - [Do I need to pay a deposit for water?](https://rwd.org/faq-items/do-i-need-to-pay-a-deposit-for-water/) - At any time, Rowland Water District may require a deposit. For New Applicants the deposit is calculated and adjusted annually, based on the average total bill for customers who have the same size meter and who are also in the same water rate category multiplied by Two Hundred Fifty Percent (250%). For existing customers the - [When will I get my deposit back?](https://rwd.org/faq-items/when-will-i-get-my-deposit-back/) - The District will monitor the payment history of each customer. If the customer’s account is free of any late payment penalties, termination notices or returned checks for a period of twelve (12) consecutive months since the security deposit was given, the District shall refund the deposit to the customer, in full, by applying the deposit - [What is cross-connection?](https://rwd.org/faq-items/what-is-cross-connection/) - A cross-connection is any temporary or permanent connection between a public water system or consumer’s potable (drinking) water system and any source or system containing non-potable water or other substances. - [Why do water suppliers need to control Cross-Connections and protect their public water systems against backflow?](https://rwd.org/faq-items/why-do-water-suppliers-need-to-control-cross-connections-and-protect-their-public-water-systems-against-backflow/) - Backflow into a public water system can pollute or contaminate the water in that system (i.e., backflow into a public water system can make the water in that system unusable or unsafe to drink). Each water supplier has a responsibility to provide water that is safe to drink. Consumers have confidence that water delivered to - [How to prevent Backflow or Cross-Connection:](https://rwd.org/faq-items/how-to-prevent-backflow-or-cross-connection/) - Install one of the following: (1) Air Gap. (2) Reduced Pressure Principal Assembly. (3) Double Check Valve Assembly. (4) Pressure Vacuum Breaker. (5) Atmospheric Vacuum Breaker. The assembly used depends upon the degree of hazard to the drinking water system and the type of service/property. RWD will determine the type of assembly required. - [Whose responsibility is it to test and maintain the backflow assembly?](https://rwd.org/faq-items/whose-responsibility-is-it-to-test-and-maintain-the-backflow-assembly/) - The backflow assembly is part of the customer’s water system. RWD maintains the water line up to the water meter. All pipe, fixtures, etc. beyond this point are the owner’s responsibility, including the testing and maintenance of the backflow assembly. Property owners occasionally have agreements with the tenant or property management company to maintain the backflow - [What is recycled water?](https://rwd.org/faq-items/what-is-recycled-water/) - Recycled water (also called Reclaimed Water) refers to multi-stage treatment of municipal wastewater that is processed at a water recycling (or reclamation) plant. Recycled water is virtually colorless and odorless, and is permissible for full-body human contact but not suitable for direct human consumption. - [Is recycled water safe to use?](https://rwd.org/faq-items/is-recycled-water-safe-to-use/) - Yes. However, recycled water must be used within established guidelines, regulations and permit requirements. Recycled water projects are designed and operated with an emphasis to protect public health and safety. Regular monitoring by the District and county public health agencies ensures that the District supplies a highly treated and disinfected product which meets all California - [What uses are suitable for recycled water?](https://rwd.org/faq-items/what-uses-are-suitable-for-recycled-water/) - Recycled water is primarily used for landscape irrigation. However, recycled water can be used for virtually all non-potable applications within the District. This includes some industrial processes, cooling towers for mechanical systems, soil compaction and dust control for construction projects, commercial nursery and agricultural irrigation systems, and for possible recreational and wetland restoration projects. - [How is recycled water delivered to customers?](https://rwd.org/faq-items/how-is-recycled-water-delivered-to-customers/) - Recycled water must be conveyed in a separate distribution system. It is completely isolated from all existing potable water or sewer systems. - [How do recycled water rates compare with potable water rates?](https://rwd.org/faq-items/how-do-recycled-water-rates-compare-with-potable-water-rates/) - It is the policy of the District to price recycled water at a sufficient discount from the price of potable water to make the use of recycled water for irrigation and other suitable uses cost effective for new development, and result in savings sufficient to encourage existing customers of the District to convert existing uses - [Is my property eligible to receive recycled water?](https://rwd.org/faq-items/is-my-property-eligible-to-receive-recycled-water/) - Recycled water is generally used in large landscaped areas or commercial properties. If you are interested in connecting recycled water and think your property may be eligible, please contact Alex Zaragoza, Cross-Connection Control Specialist at or at 562-383-2350. - [Where does Rowland Water District’s water come from?](https://rwd.org/faq-items/where-does-rowland-water-districts-water-come-from/) - Rowland Water District relies 100% on imported water from Northern California and the Colorado River. It is purchased through the Metropolitan Water District of Southern California and from Three Valleys Municipal Water District. As the cost of imported water continues to rise, the pursuit of local water becomes more critical in saving our customers money - [Why doesn’t Rowland Water District distribute local groundwater?](https://rwd.org/faq-items/why-doesnt-rowland-water-district-distribute-local-groundwater/) - Currently, Rowland Water District does not have water rights to any treatable local groundwater. Securing additional sources and water rights, investing in recycled water systems for commercial uses, and promoting enhanced conservation measures across the District, reduces the impacts of imported water costs. - [How do I know if I have a leak?](https://rwd.org/faq-items/how-do-i-know-if-i-have-a-leak/) - To do a leak-check, turn off all water fixtures inside and outside your home (or building); check the position of the sweep hand and all the numbers on your water meter. Wait about 15 minutes and then check again. If the position of the sweep hand and the numbers have not changed, you don’t have - [How do I know if a broken pipe is the District’s responsibility or my own?](https://rwd.org/faq-items/how-do-i-know-if-a-broken-pipe-is-the-districts-responsibility-or-my-own/) - Rowland Water District is responsible for what is called the street side of the meter, including all mains in the street. The property owner is responsible for maintenance of water lines on the property side of the water meter. - [How many gallons of water is equivalent to a hundred cubic feet (HCF)?](https://rwd.org/faq-items/how-many-gallons-of-water-is-equivalent-to-a-hundred-cubic-feet-hcf/) - 748 gallons is equivalent of 1 HCF. - [As a customer, what portion of my water line is my responsibility?](https://rwd.org/faq-items/as-a-customer-what-portion-of-my-water-line-is-my-responsibility/) - Rowland Water District is responsible for what is called “the street side” of the water meter, including all water mains in the street and continuing through the community distribution system. The property owner is responsible for maintenance of water lines on the “customer side” of the water meter. This includes the water line from the - [Who can receive education programs and materials?](https://rwd.org/faq-items/who-can-receive-education-programs-and-materials/) - RWD provides programs and education materials to schools within the District’s service area. If you are not sure if the your school is located within the RWD service area, you can email Brittnie Van De Car or click here to obtain the names of schools in our service are. - [Will Rowland Water District send a representative to our classroom to make a presentation?](https://rwd.org/faq-items/will-rowland-water-district-send-a-representative-to-our-classroom-to-make-a-presentation/) - Yes, Rowland Water District’s Education Coordinator will come into your classroom to present water-related, hands-on activities. Contact Brittnie Van De Car for more information on presentations and activities that are offered in the classroom. - [How do I know my water is safe?](https://rwd.org/faq-items/how-do-i-know-my-water-is-safe/) - Rowland Water District’s water meets all State and Federal drinking water standards. About 1,000 tests are done on our water each year to make sure it meets or exceeds these standards, so we can continually deliver high quality water to customers. By law, RWD must inform you if contamination is detected in your drinking water. - [Who regulates drinking water quality?](https://rwd.org/faq-items/who-regulates-drinking-water-quality/) - U.S. Environmental Protection Agency (USEPA) and the State Water Resources Control Board (SWRCB) regulate Rowland Water District and its water sources. - [How will I know if my water is not safe to drink?](https://rwd.org/faq-items/how-will-i-know-if-my-water-is-not-safe-to-drink/) - RWD must notify you by newspaper or hand-delivery if your water does not meet USEPA or SWRCB standards, or if there is a waterborne disease emergency. The notice will describe any precautions you need to take, such as using store bought water or boiling water. If a public notice is published and distributed regarding your - [Why is my water “cloudy” or “milky” looking?](https://rwd.org/faq-items/why-is-my-water-cloudy-or-milky-looking/) - Tap water can sometimes appear cloudy, and this is often mistaken for an impurity in the water. Cloudy water, also commonly described as milky white, hazy, soapy, or foamy, is usually caused by air in the water. This can occur naturally and is caused by dissolved air in the water that is released when the - [How long should I water my grass?](https://rwd.org/faq-items/how-long-should-i-water-my-grass/) - That depends on your type of soil, what kind of sprinklers you have, and the time of year. Use the watering calculator at Be Water Wise for a personalized water schedule. - [Are we in a drought?](https://rwd.org/faq-items/are-we-in-a-drought/) - Yes. In accordance with the State’s Executive Order N-7-22 and direction by the State Water Resources Control Board requiring water districts to implement a Level 2 Water Supply Shortage, the Rowland Water District Board of Directors declared a Level 2 Water Supply Shortage effective June 14, 2022. To view RWD's Level 2 Water Conservation and - [How do I obtain a “will-serve” letter?](https://rwd.org/faq-items/how-do-i-obtain-a-will-serve-letter/) - Click here to fill out the "will-serve" form online. - [How do I request a fire flow test?](https://rwd.org/faq-items/how-do-i-request-a-fire-flow-test/) - Click here to complete the fire flow test form online. - [How do I request a new water service installation?](https://rwd.org/faq-items/how-do-i-request-a-new-water-service-installation/) - Click here to complete the water service installation form online. - [How do I request temporary (construction) water service?](https://rwd.org/faq-items/how-do-i-request-temporary-construction-water-service/) - Click here to complete the temporary water service installation form online. - [How do I request utility information?](https://rwd.org/faq-items/how-do-i-request-utility-information/) - Click here to complete the utility information request form online. - [Why are the different zones charged different amounts for the same water?](https://rwd.org/faq-items/why-are-the-different-zones-charged-different-amounts-for-the-same-water/) - It costs more in energy and operations to move water to higher elevations. This fair rate structure is a common industry standard and considers the true cost of getting water to your tap, depending on where you live in the District. - [Does Rowland Water District offer discounts to low income and/or senior citizens?](https://rwd.org/faq-items/does-rowland-water-district-offer-discounts-to-low-income-and-or-senior-citizens/) - Yes, Rowland Water District offers a Low-Income Assistance Program where customers are eligible to qualify for a $10 monthly credit on their water bill. To view eligibility and to complete the application, click here. - [Where do I get a backflow assembly?](https://rwd.org/faq-items/where-do-i-get-a-backflow-assembly/) - Backflow assemblies can be purchased from most plumbing supply warehouses. - [Who can install a backflow assembly?](https://rwd.org/faq-items/who-can-install-a-backflow-assembly/) - It is recommended that a plumbing contractor install the backflow assembly, but this is not a requirement. - [How can I protect the backflow device against theft and vandalism?](https://rwd.org/faq-items/how-can-i-protect-the-backflow-device-against-theft-and-vandalism/) - (1) Enclose your backflow assembly(ies) with a protective enclosure. (2) Secure the enclosure with a tamper-proof lock (a “break-away” lock is easily opened and not recommended). In the event of an emergency, your maintenance crew should have a copy of the lock’s key. (3) Paint the assembly(ies). (4) Post a visible sign with a warning - [How often do I need to attend Recycled Water site supervisor training?](https://rwd.org/faq-items/how-often-do-i-need-to-attend-recycled-water-site-supervisor-training/) - Training must be attended every 5 years to ensure that the site supervisor is current on all recycled water regulations. Visit the LACSD website for a site supervisor training registration form. - [What is ‘industrial reuse’ and how can recycled water be used by commercial businesses and industries?](https://rwd.org/faq-items/what-is-industrial-reuse-and-how-can-recycled-water-be-used-by-commercial-businesses-and-industries/) - Industrial water reuse broadly refers to the use of recycled water for uses other than irrigation or groundwater recharge. Use of recycled water by industry has increased substantially in the last two decades due to increases in the cost of drinking water, combined with on-again/off-again water shortages that can limit business activities. Cooling water systems - [Whom should I contact if I have additional questions or need assistance concerning recycled water?](https://rwd.org/faq-items/whom-should-i-contact-if-i-have-additional-questions-or-need-assistance-concerning-recycled-water/) - For further assistance, please contact Alex Zaragoza, Cross-Connection Control Specialist or call 562-383-2350. ## Fusion Elements - [Water Quality Reports](https://rwd.org/fusion_element/water-quality-reports/) - Water Quality Reports 2024 Water Quality Report 2023 Water Quality Report 2022 Water Quality Report 2021 Water Quality Report 2020 Water Quality Report 2019 Water Quality Report - [Translate Banner](https://rwd.org/fusion_element/translate-banner/) - Language Translation: - [Global Error Message for Intranet Welcome](https://rwd.org/fusion_element/global-error-message-for-intranet-welcome/) - Have a nice day! Welcome to Rowland Water District. 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